Sandra Fofie

Provided administrative assistance to CEO including calendar management, meeting scheduling and note taking.
• Reviewed, prioritized, and responded to emails.
• Initiated and maintained company first-ever social media accounts which enhanced visibility.
• Assisted in meeting preparation by compiling necessary materials in advance while
maintaining confidentiality of documents and information

Through teamwork I collaborated with team members to ensure efficient service delivery.
• Answered questions, resolved, and addressed issues to satisfy customers.
• Processed orders, determined charges, and oversaw billing and payments.
• Welcomed and assisted clients on shop floor with a warm, friendly, and positive attitude.
• Educated customers on new initiatives and reward programs to stimulate sales.

Supported the PR& Marketing team with their day-to-day tasks.
• Conducted research to support PR planning.
• Assisted in the preparation of presentations for new business pitches.
• Supported in the development of a marketing campaign

Collected and packed customers’ orders to a high standard quality for delivery.
• Scanned and packed customers’ orders accurately for delivery.
• Consistently demonstrated the ability to put together customers’ orders on time thus ensuring
the achievement of the departments’ KPI.

Supported senior lecturers in teaching and with students’ assessment.
• Organized tutorials for level 100 students and assisted them with mini projects which resulted in many students achieving desired grades.
• Planned and successfully organized student trips to various historical sites.
• Performed general administrative tasks for the department.
• Participated in students’ assessment and provided timely feedback to improve learning.
• Engaged and completed reports on various literature and archival searches

Provided general administrative supportto the company.
• Maintained files, records, and reordered stationery supplies.
• Prepared accurate invoices and waybills for customers.