Ramesh Bhetariya
- Junagadh, India
- January 31, 2021
I’m willing to express my interests in Computer Hardware & Network Engineer, I have Experience more than 10 years. Currently I’m managing Laptop, desktop, workstation Installation & assembling dissembling & Installation & Configuration all type of Devices. All Type of Operating System, Windows Server, outlook Email Configuration. Debugging & troubleshooting of Local Area Network (LAN), Wide Area Network (WAN), and Wireless Router etc. I have strong customer service background and extensive hardware and software knowledge like Antivirus Console, Enterprise Application, and ERP System. All type of CCTV Surveillance System IP Cameras. i have the experience, knowledge and ability that would enable me to make a strong, Remote support of all India,
Education
Experience
IT Skill
• Installation & Configuration Operating System (Windows 98, Windows 2000, Windows XP , Windows 7, Windows 8.1, Windows 10, Windows server)
• Installation Application Software, SAP, ERP, Antivirus, Enterprise Application
• Responsible for installation, manage and troubleshooting of hardware, network and Software applications
• Managing Firewall Setup & Security
• LAN, WAN Troubleshooting & Resolution
• Microsoft outlook 2007,2010,2013 ,2016,2019 Office 365 Email configuration(Outlook, Thunderbird)
• Monitor maintenance and administration of more than 150 Laptop User
• support projections & video conferencing system this side to other all India location
• Active Directory User Creation
• Providing emergency Support out-of hours IT support.
• CCTV Support, DVR, NVR . Network & Communication
• Network Problem Troubleshooting & Resolution
• Laptop, Desktop Installation Configuration
• Workstation installation & Configuration
• Managing 350+ Laptop User & Support
• IT Asset Management
• Helpdesk Management
• Remote Support to all over India
DMS (Dealer Management System)
• DMS (Dealer Management System) Implementation in all over India
• New Development of DMS, User Creation, Password reset, Issue Resolution, Training
• Support to software development team, use case Scenario Testing, User Acceptance Test
• Requirement Gathering of DMS & Development
• Implement DMS in all over India
• I’m Lead In 6 Coordinator Team this side
• Understand & resolve query regarding DMS
• Team Management, Process Improvements and Consultation
• DMS Training, Managing Server administrator & technical Support
• New Development in DMS as per Requirement of Management