Mercy Munthali

- Zomba, Malawi
- December 5, 2023
Result-oriented and action-driven communication/public Relations professional offering a pro-active and inquisitive approach and extraordinary work ethic, an effective team player who excels at leading other people, working under pressure and with minimal supervision, and thinking critically and analytically, with over 10+ years of research expertise, working with a fast-paced research organization on over 20 projects. I am looking for a challenging position in the field of communications and public relations. Skilled in internal communication, community outreach, program management, and media operations. Expert in maintaining strategic communication plans and implementing community outreach programs.
Education
Major: Public Relations
Skills Obtained
- Public and Media Relations
- Creative Writing
- Excellent Verbal and Written Communication
- Strategic planning and Crisis Management
- Interpersonal skills
- Presentation skill
-critical and analytical skills
- Excellent command of English
- Microsoft suite
- Adobe Illustrator
- Canva
Experience
- Supervised over 10+ Research projects
- Trained and supervised a team of 10+ transcribers.
- Accurately documented research interviews dictations, increase productivity by
10%
- Recorded information using word processing, dictation and transcription
software and equipment, with 98% accuracy.
- Demonstrated excellent multilingual capabilities translating (English, Chichewa &
Tumbuka)
- Completed the project within the deadline 99% of the time, thereby reducing
cost by 30%.
- Maintained security and privacy of records
- Planned, developed, and edited exceptional communications
- Facilitated internal and external communication
- Identified, built and nurtured key stakeholder relationships
- Assisted in crafting and designing press releases, memos, brochures
- Assisted in developing and implementing a communication strategy that includes media outreach and media content creation
- Facilitated Focus Group, reading valuable insights for countries' social and
economic development solutions
- Maintained a 98% accuracy rate when completing data entry tasks.
- Conducted quantitative interviews, adhering to ethical standards, integrity and
confidentiality
- Lab-in school Observations (quasi experiment study)
- Managed Data cleaning, organization and analysis
- Trained and supervised a 5-member research team, identified field opportunities
to optimize workflows, eliminated challenges, and implemented new strategies of
data collection, resulting in a 30% increase in productivity.
- Facilitated Community Mobilization
- Oversaw project finances, including tracking expenditures
- Maintained data collection rate of 96% consistently.
- I focused on fostering a collaborative team environment, encouraging open
communication, and empowering team members to achieve their full potential.
- Completed the project within the deadline 98% of the time, thereby reducing
costs by 15%