Joyce Marie Hipolito

Experienced Room Attendant and Housekeeping Coordinator
  • NUEVA ECIJA, Philippines
  • May 11, 2022
  • Seeking a deserving profile in the
    hospitality sector, where I can deliver my
    expertise and innovative hospitality
    skills, while maintaining the integrity
    and work ethics of the working
    environment, thereby maintaining the
    reputation of the organization.

SKILLS SUMMARY
- Multi-line Phone System Expert
- Document Management
- Administrative Support
- Mail and Package Delivery
- Vendor Coordination
- Data Entry
- Knowledge in Microsoft Office Suite

Category
Phone Number
+639152481577

Education

Bachelor of Science in Hotel and Restaurant Management @ La Fortuna College
Jun 2012 — May 2016

Experience

Housekeeping Coordinator @ Radisson Blu Hotel - Abu Dhabi , UAE
Oct 2019 — Apr 2021
-Make reports and daily task assignments of the Room
attendants and Supervisors.
- Assist the Supervisors and Manager in taking a lead role
in the coordination of employees and activities including
: daily room assignments and other special task .
- Maintain complete knowledge of all HK services ,
outlets, hotel areas/features and hours of operation.
- Handling the lost and found inquiries of the guest .
- Monitoring daily occupancy and room status.
- Handle telephone calls and ensures all messages,
information and request are logged, communicated
accurately to provide excellent service .
- Generate various operational report for the
coordination of the HK Department.
- Responsible for Liaising with Front Office and
Maintenance Department in the overall operation of the
room division .
- Perform other duties as requested by management.
- Actively participate in training and development
program to maximize opportunities for self-
improvement .
- Assist to manage all aspects of room arrival to ensure
guest amenities are properly set up.
- Responsible for the inventory of supplies and
chemicals.
- Train new staff.
Room Attendant @ Radisson Blu Hotel - Abu Dhabi , UAE
Jul 2018 — Sep 2019
-Clean rooms and bathrooms, performing any
combination of the following duties.
- Keep fire exits and stair ways clear of any obstruction.
- Check and report any maintenance work required
immediately.
- Pick up any litter from corridors and pathways.
- Vacuum carpet and upholstered furniture, dust and
wipe furniture, empty ashtrays and wastebaskets.
- Make bed, wash sink, bathtub, toilet, tiles, mirrors and
floor and polish brass and metal.
- Replenish bathroom supplies and room supplies.
- Tidy and arrange neatly guest toilet articles on vanity
top and spot cleans carpet when necessary.
- Clean and keep the guest corridors, service pantries
and service areas neat and tidy at all times.
- Remove Room Service tray and trolley from guestroom
and corridors.
- Inform valet service to collect guest’s clothes for
laundry, dry cleaning or pressing services.
Room Attendant @ Novotel Ibis and Adagio Fujairah UAE
Oct 2017 — May 2018
-Clean rooms and bathrooms, performing any
combination of the following duties.
- Keep fire exits and stair ways clear of any obstruction.
- Check and report any maintenance work required
immediately.
- Pick up any litter from corridors and pathways.
- Vacuum carpet and upholstered furniture, dust and
wipe furniture, empty ashtrays and wastebaskets.
- Make bed, wash sink, bathtub, toilet, tiles, mirrors and
floor and polish brass and metal.
- Replenish bathroom supplies and room supplies.
- Tidy and arrange neatly guest toilet articles on vanity
top and spot cleans carpet when necessary.
- Clean and keep the guest corridors, service pantries
and service areas neat and tidy at all times.
- Remove Room Service tray and trolley from guestroom
and corridors.
- Inform valet service to collect guest’s clothes for
laundry, dry cleaning or pressing services.

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