Company Overview

Holiday Inn Canada is part of IHG Hotels & Resorts, one of the world’s leading hospitality companies with over 7,000 global destinations spanning 100+ countries. In Canada, IHG has surpassed 200 open hotels with continued expansion planned.

Holiday Inn has been a trusted name in Canadian hospitality for decades, offering comfortable accommodations, exceptional dining experiences, and warm, genuine service to business and leisure travelers alike.

Job Details

• Job Title: Restaurant Manager
• Company: Holiday Inn Canada (IHG Hotels & Resorts)
• Job Type: Full-Time, Permanent
• Location: Various locations across all Canadian provinces and territories
• Salary Range: $57,000 – $102,000 per year
• Schedule: Full-time with flexible hours including evenings, weekends, and holidays
• Experience Required: 3-5 years in restaurant or food service management
• Education: High school diploma required; Hospitality degree preferred
• Application Deadline: December 31, 2026

Job Description

Holiday Inn Canada is seeking experienced and passionate Restaurant Managers to lead food and beverage operations across our extensive network of Canadian properties. As a Restaurant Manager, you will be responsible for creating memorable dining experiences that keep guests returning while ensuring operational excellence, financial performance, and team development.

This role is perfect for hospitality professionals who thrive in fast-paced, guest-facing environments and are ready to take ownership of a hotel restaurant’s success.

Key Responsibilities

Operations and Service Excellence

• Oversee daily restaurant operations including breakfast service, lunch, dinner, room service, and banquet catering
• Ensure consistent delivery of exceptional guest service aligned with Holiday Inn brand standards
• Monitor service quality by observing guest interactions and gathering feedback
• Manage restaurant reservations, seating arrangements, and special event coordination
• Implement and maintain standard operating procedures for all meal periods

Team Leadership and Development

• Recruit, hire, train, and supervise restaurant staff including servers, hosts, bartenders
• Create and manage staff schedules ensuring adequate coverage while controlling labor costs
• Conduct performance evaluations and provide ongoing coaching
• Foster a positive, inclusive workplace culture
• Support development of future leaders through mentorship

Financial Management and Cost Control

• Manage profit and loss statements, budgets, and cost controls
• Monitor sales trends and implement strategies to maximize revenue
• Control inventory levels and minimize waste
• Develop promotional strategies and menu engineering decisions

Food Safety and Compliance

• Ensure full compliance with federal, provincial, and municipal food safety regulations
• Conduct regular health and safety inspections
• Manage alcohol service compliance including Smart Serve certification
• Ensure workplace safety standards are maintained

Qualifications and Skills

Required Qualifications

• 3-5 years progressive experience in restaurant or food and beverage management
• Proven track record managing P&L statements and achieving financial targets
• Strong leadership abilities with experience hiring and developing teams
• Excellent communication skills in English; French bilingualism is an asset
• Valid Smart Serve certification
• Food Handler’s Certificate
• Proficiency in POS systems and Microsoft Office Suite
• Ability to work flexible hours including evenings, weekends, and holidays

Preferred Qualifications

• Diploma or degree in Hospitality Management, Culinary Arts, or Business Administration
• Experience with IHG hotel brands or similar international chains
• Knowledge of hotel food and beverage operations including banquet services
• Certification in First Aid, CPR, and WHMIS

Salary and Benefits

Compensation

• Base Salary: $57,000 – $102,000 per year depending on experience and location
• Performance Bonuses: Quarterly and annual incentives tied to guest satisfaction and revenue targets
• Overtime Pay: Compensation for hours beyond standard full-time schedules

Health and Wellness Benefits

• Healthcare Coverage: Medical, dental, and vision insurance
• Employee Assistance Program: 24/7 confidential counseling and mental health support
• Wellness Programs: Fitness discounts and health screenings
• Sick Leave: Paid sick days and wellness time

IHG Employee Room Benefits (One Pass Program)

• Employee Rates: Deeply discounted room rates at IHG hotels worldwide
• Plus One Benefit: One designated person can access employee rates
• Friends and Family Rates: Up to 5 friends can access discounted rates (30-45% off)
• Dining Discounts: 50% off dining at designated restaurants during employee stays

Career Development

• IHG Academy: World-class training and development programs
• Tuition Assistance: Financial support for continuing education
• Global Mobility: Transfer opportunities across 7,000+ properties worldwide
• Leadership Development: Programs for General Manager and corporate roles

Job Location

Holiday Inn Canada operates over 200 properties across all Canadian provinces and territories:

• Ontario: Toronto, Ottawa, Mississauga, London, Hamilton, Kitchener, Barrie, Kingston
• British Columbia: Vancouver, Victoria, Kelowna, Surrey, Richmond
• Alberta: Calgary, Edmonton, Banff, Lethbridge, Red Deer
• Quebec: Montreal, Quebec City, Laval, Gatineau, Sherbrooke
• Atlantic Canada: Halifax, Saint John, Moncton, Charlottetown, St. John’s
• Prairies: Winnipeg, Regina, Saskatoon
• North: Yellowknife, Whitehorse

How to Apply

1. Visit the IHG Careers Portal: Click the “Apply Now” button below
2. Search for Openings: Filter by Restaurant Manager, Canada, Holiday Inn
3. Complete Your Profile: Upload resume, cover letter, and certifications
4. Submit Application: Complete the online application form
5. Interview Process: Phone screening and in-person interviews
6. Background Check: Reference verification
7. Offer and Onboarding: Receive offer and begin IHG training

Summary