Room Attendant
Hilton Canada | Multiple Locations Across Canada
Company Overview
Hilton Canada is a premier hospitality company operating world-class hotel properties across the nation. With a legacy of excellence spanning decades, Hilton Canada is dedicated to creating exceptional guest experiences through outstanding service, meticulous attention to detail, and professional hospitality standards.
Our Room Attendant team is the backbone of our housekeeping operations, ensuring every guest room meets the highest standards of cleanliness, comfort, and elegance. Hilton Canada values its team members and invests in their professional development, well-being, and career growth. We maintain a diverse, inclusive workplace where every individual can contribute meaningfully to our success.
For more information about Hilton Canada and career opportunities, visit the official Hilton Careers Center.
Job Details
Job Description
Hilton Canada is seeking dedicated and detail-oriented Room Attendants to join our Housekeeping team. In this role, you will be responsible for maintaining our guest rooms to the highest standards of cleanliness and presentation. As a Room Attendant, you will play a crucial role in creating positive guest experiences by ensuring every room reflects our commitment to excellence and comfort.
This is an ideal opportunity for individuals who take pride in their work and are passionate about hospitality. Whether you’re starting your career in hospitality or seeking a stable, rewarding position, Hilton Canada provides comprehensive training, competitive compensation, and a supportive team environment. Room Attendants work independently while collaborating with housekeeping supervisors and other team members to maintain operational efficiency.
We welcome candidates with no prior experience! Comprehensive on-the-job training is provided to ensure your success in this role. Hilton Canada is committed to developing skilled, confident team members who take pride in their contributions.
Key Responsibilities
- Clean and service guest rooms according to Hilton’s strict quality standards and standard operating procedures
- Perform deep cleaning of bathrooms, including sanitizing fixtures, tiles, and mirrors to perfection
- Change bed linens, wash and fold towels, and ensure all bedding is fresh and properly arranged
- Dust and vacuum all surfaces, furniture, and floor areas in guest rooms and common areas
- Empty and replace trash receptacles, restocking supplies and toiletries as needed
- Organize and maintain cleanliness of the housekeeping cart and supplies throughout the shift
- Report any maintenance issues, damaged items, or guest requests to the housekeeping supervisor
- Turn around rooms efficiently to meet check-in deadlines while maintaining quality standards
- Inspect rooms prior to marking as clean, ensuring all details meet established guidelines
- Respond professionally and courteously to guest requests and inquiries
- Maintain a safe work environment by following proper cleaning procedures and handling chemicals safely
- Collaborate with team members to support overall housekeeping operations and guest satisfaction
- Maintain proper grooming and wearing of uniform according to company standards
Qualifications & Skills
Required Qualifications:
- Must be 18 years of age or older
- Valid government-issued identification and proof of work authorization in Canada
- Ability to pass a background check and security screening
- Comfortable working full-time, including flexibility for varying schedules
- Must be able to lift up to 25 kg (55 lbs) regularly and stand for extended periods
Essential Skills & Attributes:
- Strong attention to detail and commitment to quality and cleanliness standards
- Excellent time management and ability to work efficiently under deadlines
- Reliable, punctual, and dedicated to consistent attendance
- Professional, courteous manner and positive attitude toward guests and colleagues
- Physical stamina and ability to perform repetitive tasks throughout the day
- Flexibility and willingness to work various shifts, weekends, and holidays as needed
- Basic communication skills in English; additional languages are an asset
- Ability to follow detailed instructions and work independently
- Strong work ethic and commitment to maintaining high standards
- Ability to handle cleaning chemicals safely and follow safety protocols
Preferred Qualifications:
- Previous housekeeping or hospitality experience
- Experience in a hotel or similar accommodation facility
- Bilingual capabilities (English and French)
- Knowledge of advanced cleaning techniques or specialized cleaning products
- Willingness to pursue supervisory certifications or advanced training
Salary & Benefits
Compensation is based on experience, qualifications, and location. Overtime opportunities are available.
Comprehensive Benefits Package:
Medical, dental, and vision coverage available after probation period
Registered pension plan with employer contribution options
Vacation days, sick leave, and statutory holiday pay
Hotel discounts and accommodation rates for you and your family
Paid training programs and opportunities for career advancement
Additional compensation for evening and weekend shifts
Job Location
This position is available across multiple Hilton Canada properties located throughout the country. Positions are currently open in major Canadian cities including:
- Toronto, Ontario
- Vancouver, British Columbia
- Montreal, Quebec
- Calgary, Alberta
- Edmonton, Alberta
- Ottawa, Ontario
- Winnipeg, Manitoba
- Other major Canadian metropolitan areas
Candidates are encouraged to indicate their preferred location(s) during the application process. Final assignment will be based on property needs and available openings in your desired area.
How to Apply
Ready to Start Your Hospitality Career?
Submit your application through the official Hilton Careers portal. Please provide your resume or CV along with any relevant employment history and references.
Application Deadline: August 15, 2025
What to Include in Your Application:
- Completed application form (available on Hilton Careers portal)
- Resume or Curriculum Vitae (CV) with employment history
- Cover letter expressing your interest in the Room Attendant position
- References from previous employers or supervisors (2-3 recommended)
- Contact information for your preferred location(s)
- Availability for shift work and scheduling flexibility
Application Process: Selected candidates will be invited for interviews. Final candidates will undergo a background check and security screening. Hilton Canada is an equal opportunity employer committed to building a diverse and inclusive workforce.
Job Summary
Hilton Canada is hiring dedicated Room Attendants to maintain our luxury hotel properties across the country. This full-time permanent position offers competitive salary (CAD $28,000 – $35,000), comprehensive benefits, staff discounts, and career development opportunities. No prior experience is required; comprehensive training is provided. Join our housekeeping team and contribute to exceptional guest experiences. Apply today on the Hilton Careers Center.
Frequently Asked Questions
No, previous experience is not required! Hilton Canada welcomes candidates who are eager to learn and committed to excellence. We provide comprehensive on-the-job training to ensure you develop the skills needed to succeed in this role. Many of our best Room Attendants started with no prior experience.
The salary range for Room Attendants is CAD $28,000 to $35,000 per year, depending on your location, qualifications, and experience. Additional income is available through overtime opportunities and shift differentials for evening and weekend work.
As a full-time employee, you will work scheduled shifts throughout the week. Housekeeping operations require coverage during various times, including mornings, afternoons, evenings, weekends, and holidays. Flexibility in scheduling is important for this role, and the property will work with you to establish a consistent schedule.
Benefits include health insurance (medical, dental, vision), registered pension plan, paid vacation and sick leave, statutory holiday pay, staff discounts on accommodations, comprehensive training programs, and shift differentials. Some benefits become available after successfully completing the probation period.
Yes! Hilton Canada values employee development and offers clear pathways for career growth. Room Attendants can advance to positions such as Lead Room Attendant, Housekeeping Supervisor, or other management roles. We provide training and development programs to support your professional growth.
During the application process, you can indicate your preferred location(s) where you would like to work. Hilton Canada has properties in major cities across Canada. Final assignment is based on property needs and available openings, but we strive to accommodate your preferences when possible.
The initial training period typically lasts 2-4 weeks, during which you’ll learn Hilton’s cleaning standards, safety procedures, and operational guidelines. You’ll work closely with experienced team members and supervisors who will ensure you’re confident and competent in all aspects of the role.
The Room Attendant position involves standing and walking for extended periods, bending, lifting, and carrying items up to 25 kg (55 lbs), such as laundry and cleaning supplies. The work is physically active and requires good stamina. Hilton Canada is committed to ensuring a safe work environment and will accommodate any physical limitations where possible.
Basic English communication skills are required. However, Hilton Canada operates in a multicultural environment, and additional languages (particularly French in Quebec properties) are valued. Bilingual candidates may have additional opportunities and are encouraged to apply.
The typical hiring process takes 1-3 weeks from application submission to job offer. This includes application review, interviews, reference checks, and background verification. You’ll receive updates throughout the process via email. We encourage you to respond promptly to communication from the human resources team.
Union status varies by location and property. Some Hilton Canada properties operate under collective agreements with housekeeping unions, while others do not. Details about union representation and collective agreement coverage will be provided during the recruitment process for your specific location.
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