Hello, I am Youssef cherif from Tunisia currently living in China I had a short period customer service experience back in Tunisia including an internship at a hotel and a two month receptionist position at a hotel from which I earned basic hospitality skills in addition to that I worked for the french company orange as a technical support agent this job mainly helped me acquire some more active listening skills plus the ability to give exceptional customer service and promoting company’s production when necessary, later I got a golden opportunity to move to china, a 5 * international hotel offered a higher position as a guest service officer, I worked there for two years and I can say that was the the most interesting position of my life, the hotel was enormous with a number of rooms that is over 800 and an occupancy average of 80% as a guest service officer I was required to develop my leadership and teamwork skills and I hope all of these qualities could benefit to my future career and That can start right here hopefully.