William Cervera

Gerente General / Hotel Operation Manager
Gerente General / Hotel Operation Manager
  • Puerto Vallarta, Mexico
  • May 9, 2023

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Open and available for any relocation or Change of residency Worldwide.

Phone Number


Tourism Business Administration and Management @ University of Mexico Valle
Aug 1987 — Jan 1991


General Manager @ Barcelo Hotel Group
Nov 2021 — Current

• Fostered and promoted cooperative and harmonious working climate conducive to maximum employee productivity and effectiveness.
• Projected favorable image of company to promote objectives and enhance public recognition.
• Administered operating budget, approved expenditures and implemented budgetary adjustments.
• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.

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