- Zapopan, Mexico
- December 29, 2021
Energetic and optimistic customer service representative with over 3 years of professional experience assisting customers in solving complex issues. Keen to support Cognizant Technology Solutions, in becoming a market leader through proven customer support skills. Always on top score for great performance earning pay bonuses every month. Helped reduce First Response Time by 20% within the first quarter of employment.
Provided superior customer service while handling inbound order placement calls and product inquiries.
Drove business through providing excellent customer service and product and service knowledge as well as superior customer relationship building skills.
Maintained transparent lines of communication for customers about status of orders, order errors, and post order issues.