Toughla Zita Longning
- Yaounde, Cameroon
- January 7, 2024
Honest bilingual cashier skilled in managing, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to details and superior work ethics. Consistently accurate in drawer reconciliation. Possess excellent knowledge in Excel, Accounting software (SEKU) and Microsoft office package as a whole.
Education
Bachelor in Accounting and Finance
Experience
•Increase customers satisfaction with assistance for any request or question in both languages.
•Process many transactions per day with exceptional accuracy.
•Observe company return policy with processing refunds, including inspecting merchandise for wear or damage.
•Receive payments and issue receipts. •Resolve issues regarding customers complaints and escalated worsening concerns.
•Trained new team members in cash register operations, stock procedures and customer service.
•Maintain high productivity by efficiently processing cash, credit, debit and vouchers program payments for clients. •Train new employee in cashiering procedures.
•Offering assistance in resolving issues. •Assist customers with account updates on SEKU application, new service addition and promotional offers
•Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
•Inventory control of pesticides and other agricultural inputs and provide feedback.
•Investigated daily variances and corrected errors to resolve discrepancies.
•Maintained accurate and complete documentation to facilitate accounting and filing functions.