Soukaina Khayali

  • Marrakech, Morocco
  • November 4, 2021
  1. My name is soukaina khayali I'm 23 years old I live in Marrakech, Morocco .

I have a baccalaureate in economics and a  diploma in hotel management at the specialized institute of hotels and restaurants industry. During my training I had the opportunity to put my knowledge into practice by doing my traineeship in accounting department and at a restaurant as a hostess and a servent .

In this period I picked up  valuable skills such as :

Resolving conflicts

Professionalism

Entergy level

Multi tasking

Patience

Team work

Client relation

Communication skills.

What I'm looking for is a place where I can add a value to , where I can join a strong team and become a valued member of it .

 

 

 

 

Phone Number
+212639809524

Education

specialized technician diploma @ Institut spécialisé de l'hôtellerie et de la restauration
Sep 2017 — Jun 2019
Hotel Management
Baccalaureate @ HASSAN THE SECOND High school
Sep 2015 — Jun 2016
Baccalauréat en sciences économiques

Experience

Hostess @ NARWAMA Restaurant lounge
Dec 2018 — Feb 2019
- Greeting guests as they enter
- Checking availability of tables
- Providing guests with menus and answering their questions
- Seating guests at tables
- Answering phone calls and taking reservations
- Engaging with guests to ensure they're satisfied
- Responding to complaints and helping resolving then .
Waitress @ NARWAMA Restaurant lounge
Jan 2018 — Oct 2018
- Setting up and arranging tables
- Attending to customers upon entrance
- Presenting restaurant menu
- Making suggestions based on the customer's preference
- Delivering checks and collecting payments
- keeping tables clean and tidy all the times
Accounting department @ EL-BAHJA PALMERAIE GROUP
Nov 2017 — Nov 2017
- Classification of documents
- Tallying and lettering the accounts
- Entering the daily VAT and purchase transactions
- Collecting data and preparing balance sheet.

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