Soukaina Khayali
- Marrakech, Morocco
- November 4, 2021
- My name is soukaina khayali I'm 23 years old I live in Marrakech, Morocco .
I have a baccalaureate in economics and a diploma in hotel management at the specialized institute of hotels and restaurants industry. During my training I had the opportunity to put my knowledge into practice by doing my traineeship in accounting department and at a restaurant as a hostess and a servent .
In this period I picked up valuable skills such as :
Resolving conflicts
Professionalism
Entergy level
Multi tasking
Patience
Team work
Client relation
Communication skills.
What I'm looking for is a place where I can add a value to , where I can join a strong team and become a valued member of it .
Education
Hotel Management
Baccalauréat en sciences économiques
Experience
- Greeting guests as they enter
- Checking availability of tables
- Providing guests with menus and answering their questions
- Seating guests at tables
- Answering phone calls and taking reservations
- Engaging with guests to ensure they're satisfied
- Responding to complaints and helping resolving then .
- Setting up and arranging tables
- Attending to customers upon entrance
- Presenting restaurant menu
- Making suggestions based on the customer's preference
- Delivering checks and collecting payments
- keeping tables clean and tidy all the times
- Classification of documents
- Tallying and lettering the accounts
- Entering the daily VAT and purchase transactions
- Collecting data and preparing balance sheet.