Santanu Banerjee
- Kolkata, India
- April 17, 2023
- A highly motivated, confident account manager with exceptional multi-tasking and organizational skills. Having extensive experience of identifying the needs of corporate customers and of running and delivering sales and marketing campaigns for key clients.
- Possessing a significant record of achievement in Sales, business development and able to quickly understand the mission, vision, and strategic objectives of an organization.
- Skilled in optimizing teams’ dynamics, uniting diverse agendas to a common goal, and harnessing strategic and operational drivers to deliver results.
- Proven expertise in initiating solutions in correspondence with customer requirements in the provided timeframe owing to systematic approach towards work and outstanding communication with both customers and co-employees.
Education
Post Graduate Diploma in Marketing Management
Bachelor Degree in Mechanical Engineering.
Experience
-Responsible for Siemens Comfort product (Building Management System & Field Devices) sales for entire East India and Bangladesh HVAC market & lead the growth initiatives in the territory and monitor - track key sales performance metrics.
-Responsible for accurately projecting growth and monthly forecast. Manage the territorial financials applicable to the sales force.
-Conduct frequent action plan and sales metric reviews with channel partners & Resellers to enable effective measurement of success. Continuous assess of channel strategies and partner selection for each market (developing current partners further and recruiting new ones as necessary.
-Proven ability to influence high-level purchasing decisions and manage relationships effectively.
-Complete sales process includes key account management, Consultant handling, product specifying activities.
Demonstrated expertise in Sales, Team management, Channel handling, Handling Key accounts, new accounts generation, New business development, Negotiation, Independent closing of deals, Customer Relationship Management.
Hands on experience for selection and sales of HVAC control valves, Water controls and Building Management System.
Enterprising Leadership with mentoring a team of 2 executives with an equal desire to win & deep market penetration.
-Generated leads from Architect’s/Electrical consultants, Major Developers, for specifying products in tender.
-Offering product solution to electrical consultants & end customers, quote & negotiate for projects. Techno commercial bid.
-Ensuring maximum customer satisfaction, aiding thereby achieving delivery & quality norms & achieving goals through multiple marketing activities.
-Handling few Key MEP consultants of Western India – AECOM, MEP Consultants, Sheth Techno consultants, Ramboll india, Mott Mac Donald, WSP Design, SNC Lavlin, and Jacobs.
-Providing sales assistance for India’s largest integrated glass manufacturer & responsible for handling key accounts for Top Rated Real-estate Companies / builders.
-Analyzing and determining the most important account in an organization at any one time; determining the most crucial needs of these key customers and carrying them out to ensure that they receive first-class customer care and service.
-Building client relationship by acting as the interface between the customer service teams and sales teams within the company.
-Setting of and delivering of key business metrics; turn over; profit; product portfolio; allocating resources & tracking their performance; making the required adjustments as necessary to achieve the business target.
-Played an integral part of sales functions for World’s No. 1 Elevator & Escalators Manufacturing company in the World; achieved sales target set by the management.
-Generated leads from Architect’s/Consultants & prepared quotes, tendering and finalization of orders; gathered knowledge of the elevator market and OTIS product.
-Carried out competitors mapping; contract management; managed relationship with internal customers like Construction team, Contractors, Sales HO, Accounts & Service department.
-Established product strategy for allotted territory or account depending on market trend & handled any other special assignment discussed from time to time.
-Responded to tenders and requests for information in a timely manner as well as interacted with other departments including the account management and technical team.
-Organized the business plan and conducted strategic planning and coordination across multiple stakeholders and business units.