Robin Alex

12
12
  • Muzaffa, United Arab Emirates
  • April 26, 2022

I am Robin I am from India complete my 12th and bachelor theology and have some basic knowledge in computer such as MS office

Phone Number
0581995749

Education

Post Graduate Diploma in Strategic Business Management & Leadership @ European Nations Campus – Colombo Western, Srilanka.
Sep 2021 — Mar 2022
Pending Results
• National Diploma in Sales & Marketing @ Srilanka Institute Of Marketing (SLIM)
Mar 2016 — Oct 2016
B Grade
Preliminary Certificate In Marketing (PCM) @ Srilanka Institute Of Marketing (SLIM)
Jun 2009 — Mar 2010
Merit Pass
• Diploma In Marketing Management @ JMC Faculty of Marketing & Management (JMC)- Colombo, Western, Srilanka.
Jan 2004 — Jul 2004
B Grade

Experience

Business Development Maneger @ Stelacom (Pvt) Ltd -Colombo, Western, Srilanka
Jul 2020 — Current
• Engaged clients to develop relationships and educate prospects on
the company’s value proposition.
• Researched prospective accounts, named market presence, and
developed plans, to penetrate markets.
• Guided long-term goals and grew sales volumes to meet business
needs and requirements.
• Fostered productive business relationships and promoted long-term
growth opportunities.
• Tracked new markets and recommended products and services to
meet customer needs.
• Met and exceed sales growth and key performance metrics through
competitive and value-based marketing efforts.
• Revived operational records and reports to project sales and figure
out profitability.
• Resolved customer complaints about sales and services.
• Reviewed operational records and reports to inform sales strategy.
Regional Manager @ Quess Lanka Corp (Pvt) Ltd. Outsourced for Samsung India Electronics -Colombo Western, Srilanka.
May 2018 — Jun 2020
• Established sales and performance goals for each location, developed
action plans, and supplied tools and necessary mentoring to reach or
exceed designated projections
• Analyzed district metrics and implemented forward-thinking
strategies to correct deficiencies and close operational gaps.
• Designed attractive merchandise presentation strategies and special
marketing campaigns to increase store traffics and profits.
• Implemented and trained stores on new merchandising techniques
to increase sales.
• Conduct weekly conference calls and manager meetings to discuss
the performance of each location.
• Setup specific zones and delegated assignments to successfully
managed territory.
• Improved employee skills, increased team value, and cultivated
leadership potential.
• Implemented mentoring programs to bring new staff up to speed
quickly.
• Directed work of multiple teams and aided with meeting team project
goals.
• Managed employee performance through disciplining, coaching, and
counseling.
• Coordinated resources and schedules to meet targets and adhere to
deadlines.
• Improve team member performance through motivation and
training.
Regional Business Head @ Etisalat Lanka (Pvt) Ltd – Colombo, Western, Srilanka.
Jan 2017 — May 2018
• Used consultative sales approach to articulate the company’s value
proposition and close sales
• Collaborated with Director Sales, CFO, and CEO to create a market-
specific strategies for expanding the customer base.
• Reviewed internal systems regularly to find deficiencies and create
optimized strategies for changing business needs.
• Expedited resolution of high-value customer complaints and
concerns to support loyalty.
• Engaged with field teams, and distributors .to understand and perfect
business development processes.
• Developed marketing campaigns for upcoming events using social
media platforms.
• Oversaw day-to-day operations and special projects in fast-paced
work environments.
• Coordinated resources and schedules and meet targets and adhere to
the deadlines.
• Established clear aims and set policies to achieve targets with
minimal waste and expenditures.
• Directed work of multiple teams such as distributors staff, and direct
company staff, and helped with meeting specific team project goals.
• Forecasted expected demands and created plans to conduct goals
within set budgets.
Regional Sales Manager @ Etisalat Lanka (Pvt) Ltd – Colombo, Western, Srilanka.
Jan 2016 — Dec 2016
• Conduct market and customer research and analyzed sales market
trends to name new opportunities for growth.
• Developed sales and secured business in new territories and
customer segments.
• Managed pipeline and forecasts daily and coordinated sales efforts to
surpass goals.
• Managed field promotional works selling and securing new business
to major accounts.
• Coordinate with company technical staff to advocate for customers
and prepare samples for sales team distribution.
• Engaged customers to quickly name needs, negotiate contracts, and
close sales.
• Worked closely with all sales personnel to help with routine sales and
manage advanced issues.
• Maintain the customer retention and closely see and avoid the
customer churning
Distribution Sales Manager @ Etisalat Lanka (Pvt) Ltd – Colombo, Western, Srilanka.
Sep 2010 — Nov 2016
• Reviewed operational records and reports to project sales and figure
out profitability.
• Coordinates sales programs to capitalize on revenue opportunities
and maximize profitability.
• Counted daily cash, prepared deposits, and updated financial updates
with current totals.
• Coached the sales team on how to connect with the customers and
build long-term productive relationships.
• Projected sales and named less profitable (Low revenue towers) and
closely checked operations.
• Increased the depth and the width of the sales volume by creating
more new outlets, and checking the sales pattern
• Increased the visibility in specific regional areas to make more
customer awareness of products
Field Sales Executive @ M.S.J. Promotional Services (Pvt) Ltd – J.L. Morisons Son & Jones Ceylon Ltd- Colombo- Western, Srilanka.
Nov 2008 — Aug 2010
• Impacted performance of sales team by implementing field support
tools including training programs, productivity initiatives, and
territory planning methodologies.
• Led channel development to coordinate sales activity by proving
sales territories, quotas, and sales goals.
• Planned efficient sales routes to maximize the number of retailers
• Interacted professionally with retailers informing them individually
of sales promotions and driving product interest.
• Scheduled sales staff meetings and reviewed performances of
individuals and discussing the future sales implement
plannings
Business Development Representative @ M.S.J. Promotional Services (Pvt) Ltd – J.L. Morisons Son & Jones Ceylon Ltd- Colombo- Western, Srilanka.
Dec 2005 — Oct 2008
• Prepared sales contracts while adhering to applicable rules &
regulations.
• Arranged merchandise to be visually pleasing and well organized,
focusing on item accessibility and aesthetic appeal.
• Consistently organized and restocked display recks to keep the store
ready for customer needs.
• Arranged attractive and creative displays on a planogram basis to
catch the eye of incoming customers and increase sales.

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