Raquel Vizcarra

 Manage and accounting all financial transactions.
 Process and keep updated of all legal documents of the business (business permit and employees legal documents).
 Handle customer complaints and provide appropriate solution to maintain customer satisfaction.
 Ensure all staff adhere to safety standards and procedures.
 Motivate employees to reach sales goals and provide excellent customer service.
 Hire, train, supervise, and evaluate employees.
 Prepare employee work daily schedules.

 Assist the Sales team in the region to reach the target.
 Response to customer inquiries related to their order status.
 Liaise and support the UK and US sites to book customers’ orders promptly and accurately.
 Building professional and productive relationships with customers
 Prepare weekly and month-end reports.
 Maintain accurate records, including pricing, sales record, product catalogue and country regulatory requirements.
 Answer phone calls and direct to the right person.
 Process employee’s working Visa (new visa and renewals).
 Process employee’s medical insurance (new and renewals).
 Prepare HR monthly reports.
 Organize and schedule interviews, meetings ang events.
 Maintain office supplies are always on stock.
 Maintain the office is clean and organize.

 Scheduling meeting and taking minutes of meeting
 Arrange flights tickets and hotel booking
 Answering incoming phone calls and direct to the right person
 Maintaining Sales reports, database and other important documents
 Preparing reports, correspondence and other documents

 Bath, dress and feed from 2 months to 1 year & 7 months.
 Clean and sterilize feeding bottle.
 Prepare formulas and change diapers.
 Laundry and house cleaning.
 Visit Pediatrician on regular basis for vaccination and checkup.
 Maintain safe and healthy environment in the home.
 Prepare nutritious meals.

 Assist on daily living activities such as eating, bathing, grooming, dressing and taking medication.
 Prepare healthy food, drink and medication.
 Provide companionship.
 Accompany on family and friends party, visiting church and salon.
 Assist on financial requirements.
 Chang linens
 Perform household tasks such as cleaning, laundry cooking and grocery.