Pankaj Bora

Experienced in customer care
  • new delhi, India
  • January 14, 2023

Hi sir/Mam,

My name is Pankaj and I want to apply for clerk work. I have a work experienced in the companies so that I know how to manage the stocks and arrange it as per the requirements. I would request you to please check the attachment of my resume for your reference and let me know if you need any other information from my side.
Sincerely yours
(Pankaj Bora)
E-mail
PANKAJBORA25@GMAIL.COM
Phone Number
+918130830602

Education

HIGHER DIPLOMA IN HOSPITALITY AND TOURISM MANAGEMENT @ TEG INTERNATIONAL COLLAGE
Apr 2021 — Apr 2022
DIPLOMA IN HOSPITALITY MANAGEMENT @ TEG INTERNATIONAL COLLAGE
Jan 2020 — Jun 2020
BACHELORS IN ARTS @ SUNRISE university
Apr 2013 — Jun 2016

Experience

FAST-FOOD CREW MEMBER @ GOLDEN BEEWORKS PTE. LTD (JOLLIBEE)
Aug 2020 — Feb 2021

My tasks and responsibilities is for taking orders accurately and patiently, ensuring high level of customer service. Also, have a good product knowledge and be well versed with all the food and beverage items served at the restaurant. Attend to customers on food and beverages queries with a high level of customer service.

CUSTOMER SERVICE SUPERVISOR @ FIS GLOBAL BUSINESS SOLUTIONS INDIA PVT. LTD.
Feb 2016 — Dec 2018

My tasks and responsibilities to supervisor and arranged the work environment and teach them like how you can help the customer. Also, sometime I need to talk with the client on the weekly calls to provide all the details about the process.

CUSTOMER SERVICE SUPERVISOR @ FALCON FORCE PVT. LTD
Sep 2014 — Feb 2016

My tasks and responsibilities is to direct interacted with the USA Telecom (AT&T and SPRINT) customers over the calls and help the customer with their query and give them solution.

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