Okechukwu Akoma
A dedicated customer service executive with passion on excellent service delivery.
- Aba, Nigeria
- March 7, 2021
Category
E-mail
Phone Number
Education
HND
@ Federal Polytechnic Nekede
Oct 2009
— Nov 2012
Hnd upper credit in mechanical engineering
Experience
Customer service officer
@ Access bank plc
Dec 2013
— Current
1. Open new accounts
2. Maintain existing account.
3. Log all customer complaint on crm portal and provide feedbacks.
4. Review work done weekly to ascertain correctness.
5. Assist onboard customers on mobile app, ussd and online.