Muhammed Shahim

Career history                      Sales Executive at Isini gems & Jewelley

May 2011 - Present (10 years 6 months)

• Displaying the items for sale
• Explaining features of items to potential customers
• Inspecting the items and updating warranties
• Maintain and awareness of replacement policies and guidelines’
• Aid customers in locating merchandise
• Facilitating the customers payments
• Being responsible for inventory of all items of jewelry in the store
• Running a credit check to ensure authenticity of purchase
• Facilitating social arrangements and requests made by the customers regarding the purchasing  items

Skills                                           Strong Communication, Team Work, Problem Solving, Interpersonal Sensitivity, Computer Repair, Willingness to Learn

Languages                                 Chinese - Mandarin, English, Japanese, Sinhalese, Tamil

Education                             Spoken English and completed 1st & 2nd sessions from institute of western music & speech

Finished

• I have taken part in the retails experience work shop series conducted by global talent coach and consultants (PVT)  LTD
• Completed diploma in computer hardware engineering with networking @ Turnkey it training
• Completed Network Administration @ Turnkey it training

•  Completed Mandarin Spoken @ ILC Colombo