Monia Gharbi
Experienced in customer service, call centers and airline field
- Bizerte, Tunisia
- February 18, 2021
Patient, adaptable, can work under pressure and long hours to reach the best results and solve customers issues
very fast learner
can speak english and French fluently
Category
E-mail
Phone Number
Education
Bachelor
Feb 2021
— Mar 2021
Have university diploma in business English
Experience
Senior passenger service
@ Emirates group
Oct 2009
— Jul 2020
Airline representative for qantas and air blue.
Check in agent at the counters
Boarding agent at the gates
Call center agent
@ Cupola teleservices
Sep 2007
— Sep 2009
Repo d to inbound and outbound calls
Sending reports for managers about complaints
Answering customer enquiries