Mohamed Elshazly

Housekeeping supervisor
Housekeeping supervisor
  • Abudhabi, United Arab Emirates
  • June 6, 2021

Housekeeper supervisor IN charge with 12 years of experience is assists in supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

E-mail
mohamedelshazly092@gmail.com
Phone Number
+971581085012

Education

Bachelor's degree @ faculty of Art - Tanta University
Sep 2003 — Jul 2007

Experience

Housekeeping supervisor incharge @ City Seasons Al-Hamra Hotels (Abu Dhabi-UAE)
Feb 2019 — Current
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments..
Inventories stock to ensure adequate supplies.
Ensures guest room status is communicated to the Front Desk
Works effectively with the Engineering department on guest room maintenance needs.t
Understands and complies with loss prevention policies and procedures.
Ensures all employees have proper supplies, equipment and uniforms..
 supervising an effective inspection program for all guestrooms and public space.
managing linen inventory and guest supplies and assists in the ordering of supplies as necessary.
 supervising Housekeeping and all related areas in the absence of the Director of operations.
Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance
Departmental Training Housekeeping @ Kempenski Nile Cairo ( EGYPT)
Apr 2017 — Feb 2019
creating training tools and operations manuals and delivering training programs on hospitality operations and customer service. also conduct training classes demonstrating proper work techniques and practical skills in work settings. Good hospitality trainers have a combination of practical experience, excellent communications skills and a positive customer service attitude.
Supervisor housekeeping @ STEIGENBERGR ELTAHRIR CAIRO (EGYPT
Mar 2016 — Mar 2017
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate housekeeping service and equipment and take corrective action
May purchase housekeeping supplies and equipment,
Take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Supervisor housekeeping @ REEF OASISI BLUE BAY RESORT & SPA (SHARM ELSHEKH
Nov 2014 — Mar 2016
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate housekeeping service and equipment and take corrective action May purchase housekeeping supplies and equipment, Take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Room attendant @ TUI MAGIC LIFE RESEROT & SPA (SHARM ELSHEKH - EGYPT
Mar 2009 — Aug 2013
cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.They ensure that all rooms are inviting
and clean and they address all guest queries politely and knowledgeably.

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