Merafe Samuel Alemyehu
- Addis Ababa, Ethiopia
- March 2, 2021
Acquired an experience of 7 years in Logistics management, sales, and Marketing, Management and Customer care services.
A self starter with entrepreneurial management skills having around 7 years of qualitative experience in Logistics management, sales, marketing and business development in the Ethiopian and United Arab Emirates markets.
Education
Management
Clinical Pharmacy
Experience
Ø Offering post-paid Elife and business packages to genuine customers and any required support from Etisalat to the customer.
Ø Maintaining relationships with new and existing customers through phone calls and face to face visits.
Ø Establish and maintain business relations and generate new business and leads.
Ø Ensure high level of consumer satisfaction by building and maintaining good relationship with potential customers.
Ø Verifying the documents and submitting with 100% success ratio as per the standards of Etisalat.
Ø Initiate and close deals
Ø Follow up on potential clients for much advanced mutual business offers and packages.
Ø Maintaining relationships with existing customers through regular visits
Ø Establish and maintain business relations and generate new business.
Ø Ensure high level of consumer satisfaction by building and maintaining good relationship with potential customers.
Ø Verifying the documents and submitting with 100% success ratio
Ø Initiate and close deals.
Ø Custom clearing affairs at Ethiopian customs and revenues authority involving compressive transportations, raw materials for production and machineries.
Ø Applying for a duty-free/ Tax free shipment from foreign countries at the Ethiopian investment Commission.
Ø Oversee warehouse, inventory control, material handling, customer service, transportation and planning workers. Hire, train and evaluate employees including prepare worker schedules and ensure warehousing and distribution workers follow safety rules.
Ø Arranging import and export plans for the products related to the company and involving in any related governmental affairs.
Ø Requesting for an invitation letters, Id and visa renewals for the foreign employees of the company at Ethiopian ministry of immigration.
Ø Handling currency related relation like requesting Franco volute, LC, TT and clearing at the national bank of Ethiopia and Ethiopian ministry of industry.
Ø Involving in requesting, documenting, processing and collecting work permits for the foreign employees of the company at the Ethiopian Ministry of labor and social Affairs and any related governmental affairs.
Involving in planning, adjusting and estimating market plans and contacting the premium customers for special offers and arranging a meeting with the designated person.
Ø Meeting and greeting of visitors and Briefing as they require for information
Ø Monitoring and authorizing entrance and departure of visitors
Ø Dealing with emergencies as they arise
Ø Answering telephone calls and providing information
Ø Reporting any incidents of concern to the head officer
Ø Monitor and authorize entrance and departure of employees, visitors and others.
Ø Responsible for the business of 3 districts in the City.
Ø Converting sales through face to face sales negotiation with clients
Ø Managing the key accounts and analyzing the sales through each clients door
Ø Reporting to the Regional Sales manager responsible for a product line of 125 Products
Ø Launched new products and product ranges.