Under Graduate student
- Chittagong, Bangladesh
- January 14, 2022
Category
E-mail
Phone Number
Education
Bachelor of Business Administration
@ National University
Aug 2016
— Current
Experience
Operation Supervisor
@ Daraz Bangladesh limited
Oct 2019
— Current
• Dedicated Team Lead of Re- Sortation & Inbound packages issue and error.
• Team Management.
• Fix system error packages and generate daily reports.
• Have to solve all types of issues in entire team.
• Preparation planning for the campaign and for running workflow.
• Clean physical/system backlog report. Need to push them to clean the backlog as
fast as they can.
• Maintain SLA with dedication.
• Weekly roaster planning for 15 team members and follow the shifts properly
• Team Management.
• Fix system error packages and generate daily reports.
• Have to solve all types of issues in entire team.
• Preparation planning for the campaign and for running workflow.
• Clean physical/system backlog report. Need to push them to clean the backlog as
fast as they can.
• Maintain SLA with dedication.
• Weekly roaster planning for 15 team members and follow the shifts properly
