Mathias Paul

Experience Computer Operator/Engineering
Experience Computer Operator/Engineering
  • Port Harcourt, Nigeria
  • March 13, 2024

I am writing to apply for the position of IT/Computer Operator at your organization. I believe my experience in data entry, troubleshooting, and customer service would make me an ideal candidate for this role.

 

I have been working as a IT/Computer Operator for the past Nine (9) years, and in that time, I have developed a strong understanding of the various software and hardware components of computers. I am adept at troubleshooting and resolving technical issues when they arise, and I am able to work quickly and accurately to ensure that all tasks are completed in a timely manner.

 

I am also highly skilled in data entry and have experience working with various databases. I have a deep understanding of the importance of accuracy and attention to detail in this role, and I take pride in ensuring that all data is entered correctly and accurately.

 

In addition, I have excellent customer service skills and am able to work with a variety of people in a friendly and professional manner. I am able to communicate effectively and am always willing to go above and beyond to ensure that customer needs are met.

 

I am confident that I would be an excellent asset to your organization as a Computer Operator. I have the skills and experience necessary to ensure that all tasks are completed accurately and in a timely manner, and I am eager to put my knowledge and experience to work for your organization.

E-mail
mathspaul7961@gmail.com
Phone Number
08127651436

Education

Certificate in Computer/Engineering @ Kamtiene Computer Cyber Café
Jan 2015 — Dec 2015

Trainee and also work after completion of my Apprentice

West African Examination Council (WAEC @ Christian Comprehensive Secondary School, Ikot Edet, Aks
Sep 2010 — Jul 2015

Student

Experience

Computer Operator/ Engineer/Managing Director @ Matchless Computer Services
Jan 2022 — Current

 Identifying and correcting file and system errors
 Performing data processing operations according to a business production schedule
 Performing backup procedures to reduce the risk of data loss
 Maintaining computer equipment and inventory and organizing repairs as needed
 Collaborating with Programmers and Systems Analysts to coordinate testing environments and resolve system problems
 Maintaining and managing processing logs and run procedures manuals
 Answering questions and troubleshooting problems for users
 Notifying maintenance personnel of system malfunctions
 Monitoring and scheduling jobs
 Monitoring the running of nightly updates
 Manually submitting batch processing jobs
 Running application performance management scans
 Processing phone requests
 Cleaning printers and performing preventive maintenance
 Providing support during business continuity exercises
 Setting up computers and other hardware devices.
 Meeting with the IT team to determine the sequence of operations.
 Starting operations by entering computer commands.
 Monitoring error and stoppage messages.
 Correcting errors, loading paper, and adjusting equipment settings.
 Troubleshooting equipment malfunctions and software errors.
 Responding to user requests and problems.
 Performing preventative maintenance.
 Maintaining supply inventory.
 Ensuring the security of the company’s computer systems

Computer Operator/Instructor/ Engineer/Managing Director @ Hemsel System, Gbalajam, Woji, Port Harcourt
Jan 2020 — Dec 2021

 Keeping records of all the transaction made in the office.
 Monitor the system for equipment failure or errors in performance.
 Supervise and train peripheral equipment operators and computer operator trainees.
 Notify supervisor or computer maintenance technicians of equipment malfunctions.
 Respond to program error messages by finding and correcting problems or terminating the program.
 Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
 Retrieve, separate and sort program output as needed, and send data to specified users.
 Answer telephone calls to assist computer users encountering problems.
 Record information such as computer operating time, problems that occurred, and actions taken.
 Clear equipment at end of operating run and review schedule to determine next assignment.

Computer Operator/ Engineer/Managing Director @ Bela Business Services, Alcon Road, Woji, Port Harcourt
Jul 2017 — Dec 2020

 Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
 Monitor the system for equipment failure or errors in performance.
 Supervise and train peripheral equipment operators and computer operator trainees.
 Notify supervisor or computer maintenance technicians of equipment malfunctions.
 Respond to program error messages by finding and correcting problems or terminating the program.
 Answer telephone calls to assist computer users encountering problems

Computer Operator/ Instructor / Engineer @ Kamtiene Cyber Café, Atia Nto Obo, Akwa Ibom State
Jul 2015 — Dec 2016

• Handle maintenance and operation of the computer systems.
• Set controls on computers and other devices, respond accordingly when errors occur and maintain records of job runs.
• Supervise and train peripheral equipment operators and computer operator trainees.
• Analyze common issues and take steps to reduce or eliminate them, and collaborate with other IT personnel and seek help from supervisors to develop relevant solutions.
• Perform preventative maintenance on hardware and software, troubleshoot malfunctions and call for repairs as needed.
• Maintain equipment inventories and order supplies and hardware accordingly.
• Ensure the security and privacy of the system for our clients.

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