Mathias Paul
- Port Harcourt, Nigeria
- March 13, 2024
I am writing to apply for the position of IT/Computer Operator at your organization. I believe my experience in data entry, troubleshooting, and customer service would make me an ideal candidate for this role.
I have been working as a IT/Computer Operator for the past Nine (9) years, and in that time, I have developed a strong understanding of the various software and hardware components of computers. I am adept at troubleshooting and resolving technical issues when they arise, and I am able to work quickly and accurately to ensure that all tasks are completed in a timely manner.
I am also highly skilled in data entry and have experience working with various databases. I have a deep understanding of the importance of accuracy and attention to detail in this role, and I take pride in ensuring that all data is entered correctly and accurately.
In addition, I have excellent customer service skills and am able to work with a variety of people in a friendly and professional manner. I am able to communicate effectively and am always willing to go above and beyond to ensure that customer needs are met.
I am confident that I would be an excellent asset to your organization as a Computer Operator. I have the skills and experience necessary to ensure that all tasks are completed accurately and in a timely manner, and I am eager to put my knowledge and experience to work for your organization.
Education
Trainee and also work after completion of my Apprentice
Student
Experience
Identifying and correcting file and system errors
Performing data processing operations according to a business production schedule
Performing backup procedures to reduce the risk of data loss
Maintaining computer equipment and inventory and organizing repairs as needed
Collaborating with Programmers and Systems Analysts to coordinate testing environments and resolve system problems
Maintaining and managing processing logs and run procedures manuals
Answering questions and troubleshooting problems for users
Notifying maintenance personnel of system malfunctions
Monitoring and scheduling jobs
Monitoring the running of nightly updates
Manually submitting batch processing jobs
Running application performance management scans
Processing phone requests
Cleaning printers and performing preventive maintenance
Providing support during business continuity exercises
Setting up computers and other hardware devices.
Meeting with the IT team to determine the sequence of operations.
Starting operations by entering computer commands.
Monitoring error and stoppage messages.
Correcting errors, loading paper, and adjusting equipment settings.
Troubleshooting equipment malfunctions and software errors.
Responding to user requests and problems.
Performing preventative maintenance.
Maintaining supply inventory.
Ensuring the security of the company’s computer systems
Keeping records of all the transaction made in the office.
Monitor the system for equipment failure or errors in performance.
Supervise and train peripheral equipment operators and computer operator trainees.
Notify supervisor or computer maintenance technicians of equipment malfunctions.
Respond to program error messages by finding and correcting problems or terminating the program.
Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
Retrieve, separate and sort program output as needed, and send data to specified users.
Answer telephone calls to assist computer users encountering problems.
Record information such as computer operating time, problems that occurred, and actions taken.
Clear equipment at end of operating run and review schedule to determine next assignment.
Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
Monitor the system for equipment failure or errors in performance.
Supervise and train peripheral equipment operators and computer operator trainees.
Notify supervisor or computer maintenance technicians of equipment malfunctions.
Respond to program error messages by finding and correcting problems or terminating the program.
Answer telephone calls to assist computer users encountering problems
• Handle maintenance and operation of the computer systems.
• Set controls on computers and other devices, respond accordingly when errors occur and maintain records of job runs.
• Supervise and train peripheral equipment operators and computer operator trainees.
• Analyze common issues and take steps to reduce or eliminate them, and collaborate with other IT personnel and seek help from supervisors to develop relevant solutions.
• Perform preventative maintenance on hardware and software, troubleshoot malfunctions and call for repairs as needed.
• Maintain equipment inventories and order supplies and hardware accordingly.
• Ensure the security and privacy of the system for our clients.