lucia fudrini

Customer support
  • montevideo, Uruguay
  • December 13, 2021

I have working experience in this field such as working for airlines and for a GDS (Sabre).

I am looking forward to expanding my knowledge and experience and this is such an amazing opportunity.

Phone Number
598 98884344

Education

Hospitality management @ Ithu
Mar 2021 — Current
This career includes all fields in regards of hispitality such as reservations, reception, service techniques (F&B), housekeeping, marketing, community manager, Portuguese and more

Experience

Jr analyst @ Tata consultancy services
Nov 2021 — Current
Assist costumer with issues when running flows and connectors inside their apps.
product support @ Sabre Travel solutions
Apr 2018 — Apr 2021
- Provided assistance to travel agencies and airlines with air, hotels and car ticketing, exchanges and cancellations.
- Head of the dispute team
- Assisted Latinamerica agencies on their system conversion
Customer service @ Gol Linhas Aereas
Nov 2010 — Dec 2015
- Assisted customer issuing, exchanging and cancelling flight tickets
- Helped exchange their miles for flights or additional services
- Solved any customer concern before departure

Contact Candidate

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