- Chandigarh, India
- July 17, 2021
Curriculum Vitae JOB OBJECTIVE: Name D.O.B Address Email id Contact : Kumkum Machal :23-07-1986 :3351, Sector 15 D, Chandigarh :leo23leo23gmail.com :6239386709 Experienced people manager with excellent customer service skills. Action - oriented with strong ability to communicate effectively and inclusively whilst balancing and prioritizing the needs of both internal and external customer. WORK PROFILE: Currently working as Aviation and Grooming instructor at Air hostess Academy Role and Responsibility:- Give training on emergency procedures and equipments. Formal/ Informal Dressing. Dress code for interview. Social protocol and code of conduct Etiquette/ manners etc. Assess, monitor, coach and provides students with individual feedback. Effective delivery of training. Worked as Counselor at Student welfare society Chandigarh Role and Responsibility:- Providing counseling face to face, over the telephone, or online Working with individuals, families or groups Keeping confidential records Building a relationship of trust and respect with clients Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way Worked as Cabin Crew at Saudia Airlines (July 2015 to 10 Sep 2015) Worked as Cabin Crew at Qatar airways (Jan 2013 to July 2014 ) Worked as a Cabin Crew at Air India V.I.P Flights (July 2011 to Jan 2013) Worked as Cabin Crew at Spicejet Airlines (Dec2010 to June 2011) Worked as Lead Cabin Crew at Indigo Airlines (Dec 2007 to June 2010).
PROFSSIONAL SKILLS: Excellent communication skills. Experience in fast paced and high profile work. In-depth information on Safety and Security measures. Thorough understanding of airlines rules and procedures ACHIEVEMENTS: Re- organized something to make it work better. Identified a problem and solved it Come up with a new idea that improved things. Developed or implemented new procedures or system Received awards. Been complimented by your supervisor or co-workers. ACADEMIC QUALIFICATION: Graduated with Bachelor of Arts (Psychology). High School – Central Board of Secondary Education – 62% (2005-06). PROFESSIONAL QUALIFICATION: Undergone BTEC (HNC) in Aviation, Hospitality and Travel Management from Frankfinn Institute of Air Hostess Training, Chandigarh (2006-07). Undergone Swimming Training Programme from Chandigarh. (June, 2007). Undergone A-300 Air Bus Training from Delhi. (January, 2007). Undergone In-Flight Exposure with Indus Airways from Delhi to Chandigarh. (Jan., 2007). Undergone CRS Training (Galileo & Fidelio) from Frankfinn Institute, Chandigarh.(Apr., 07). Undergone First Aid Training from Red Cross Society, Chandigarh. (May, 2007). STRENGTHS: Strong analytical and helping skills. Deeping itself calm in the situation of conflict. Remarkable patience and motivational skills. Unmatchable communication skills in written and verbal both. PERSONAL ATTRIBUTES: Ability to lead a team. The capacity to stay optimistic and positive. The possession of intense and eager interest in a subject or cause. The ability to control and restrain impulses. Ability to develop a cooperative team approach to the delivery of services. Commitment to professional development. Enthusiasm, initiative and commitment to care. Strong work ethics as well excellent interpersonal and organizational skills. Confident in maintaining absolute professionalism.
PERSONAL DETAILS Nationality Gender Marital Status Language known Passport details Issued Date: Expiry Date: Place of issued Declaration: : : : : : : : : Indian Female Married English, Hindi, Punjabi, Urdu and Marathi R9466753 16/02/2018 15/02/2028 Chandigarh I hereby declare that the information provided in this CV is correct to my knowledge and agree to produce any certificates related to my educational qualification and/or work experience when required.