Kehinde Oladimeji James
- Lagos, Nigeria
- February 16, 2024
Summary of qualification
- Hands-on working experience in housekeeping and cleaning
- Sound knowledge of methods of providing top class customer and personal service
- Remarkable ability to communicate clearly and concisely, both orally and in writing
- Proven ability to spend the majority of the day walking, twisting, bending, pushing, pulling and kneeling while cleaning
- Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals
- Strong willingness to work in day and night and weekends
- Strong attention to detail and the ability to follow written and verbal directions
Education
• National Diploma in computer Science
• Higher National Diploma in computer Science
Experience
• Ensured to stock all carts daily with cleaning supplies, amenities and linens, and transport to assigned guest room and positions securely.
• Administered to clean assigned quota of rooms according to standards; and ensured to utilize appropriate cleaning chemicals for designated surfaces.
• Followed specific procedures to handle and remove soiled linens and trash safely and appropriately.
• Reported all ‘refused services’ and ‘privacy’ requests to supervisor and ensured to replace all guest amenities as needed.
• Communicated needs with housemen and supervisors regularly and recorded accurate room status on assignment daily.
• Performed duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with minimal supervision
• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained