katorea Stone

The International Tourism  Management degree has developed  me  with  the knowledge, understanding,  and skills,  needed  in the field of travel and tourism. It also provides opportunities to develop a range of skills, techniques attributes, essential for a range of a careers  in the travel and tourism. The modules included The Contemporary Travel and Tourism, Managing Customer Experienced, Professional Identity and Practice, The Travel and Tourism Business Toolkit , Leadership and Management for Service Industries, Visitor Attraction Management, Tour Operation Management and Marketing Essential for Tourism.

Working in a fast paced environment and interacting with numerous passengers on a daily basis helped me to stay motivated and to give the best customer service. My job duties were checking in passengers to their final destinations, handling overbooking flights, selling and rebooking passengers.