Juvwevwo Dolor

Business Analyst
Business Analyst
  • North York, Canada
  • February 21, 2022

Certified Business Analysis Professional (CBAP) with over 6years in the tourism sector and 4years in the automotive industry, With an extensive knowledge of software development lifecycle(SDLC) methodologies. Successfully implemented technology solution projects from business case development through to user acceptance. Proficient in Requirements elicitation, analysis and process mapping. Additional competences include proven leadership, facilitation, and analytic skills methodology experience in Agile, Scrum, Waterfall, ITIL, SDLC, BABOK, PMBOK, SBOK.
• Exceptional ability to manager stakeholders’ expectation and forge team relationships
• Outstanding interpersonal, presentation, written and verbal communication skills
• Excellent collaborative skills with the ability to work independently and in a team environment
• Versed in the project management body of knowledge (PMBOK)
• Proficient at conducting quantitative analysis to validate build versus buy decisions
• Expert at analyzing organizational efficiencies by studying business needs, business models, workflows and technological systems

Tools Used: Microsoft Office Suite of Products (Word, PowerPoint, Excel, Visio, project)
Applications And Systems: SQL, Jira, Selenium, SharePoint, Balsamiq

Skillset: Data Validation & Protection, VLOOKUP, Impact Analysis, Quality Assurance Testing, User Acceptance Testing (UAT), Requirement Elicitation, Requirement Traceability, Data Mapping, User interface Specifications (UID), Process Mapping, Use Case Diagrams, Requirement Analysis, Software Development Lifecycle Methodologies(SDLC), Waterfall, Agile, Scrum, Issue Resolution, Stakeholder Management, Business Process Modelling (UML), Scope Management, Risk Management.

For Professional engagement and interesting job opportunities, you can reach me at [email protected]

Phone Number
4168263864

Education

Certification @ Business Analysis School
Jan 2022 — Mar 2022

Experience

Business Analyst @ Njetours LtD
Jul 2017 — Dec 2021
Njetours Ltd, is a travel and tours management company based in Africa. They have been in operation over 5years and they have a track record of customer satisfaction over the years.

Re-mapping Sales Coverage
Redefined coverage from 10 to 30 territories, which increased sales by 15% within 4 months of the first run by benchmarking and performing market analysis. The project was birthed to address intense competition and a drop in sales productivity.

4 Year Strategy Development
Developed a 4-year strategy with Executive Directors by facilitating workshops, providing data analysis and insights which resulted in the categorization of products that made marketing spend efficient by 60%, led to the development of programs that improved revenue by 35% in 3 years and reduced cost by 10% in the first year after implementation and ensured the smooth running of the change management process.

Unified Database Creation
Creation of a unified database where customers details where kept for continuous references and follow up regarding their travel request, these project help in 60% customer retention.
30% increase in company revenue because of continuous follow up with client’s request.

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