- Dubai, United Arab Emirates
- February 5, 2022
Communicating regular reports to all team members on the sales, service and quality performance of the cluster against targets, ensuring understanding.
Planning, developing and implementing new programs in sales, service and employee satisfaction initiatives in order to achieve revenue, quality and employee satisfaction and targets.
Ensuring training programs are delivered and result in demonstrable changes.
Regularly communicating with the travel retail team and reservation offices to share knowledge, ideas and best practise.
Interpreting information received from senior management and communicating to the operations teams, thereby ensuring that up to date information on products and services is always available.
Working with team to ensure guidelines for urgent and unexpected situations.
Marketing – Effective and timely distribution of all DNATA / EMIRATES HOLIDAYS BROCHURES.
Assisting NON IATA Travel Agents with special Emirates Airline rates using Emirates Holidays.
Maintain Trade relationships.
Goal -To be part of an organization that will optimally utilize my abilities, experience and knowledge to achieve the organizational goals and provide ample scope for learning and career growth.
Develop a culture where all colleagues possess the skills, knowledge and confidence to work safely, feel respected and are engaged.
Analyse sales data to determine operational trends and provide, implement recommendations, solutions to increase sales, service and quality. Aware of all market developments, changes and recommend action to meet changing circumstances