Iftekhar Alam

- Davie, Florida
- December 27, 2023
Highly motivated and results-driven professional with previous experience in Administrative and Customer Service Roles, and Education in Information Technology and Business Administration. Skilled in managing operations and coordinating events. Seeking a challenge role in IT to gain professional experience and contribute to the success of a dynamic organization. I have a passion for learning and a strong work ethic.
Education
Experience
Managed logistics and administrative functions for Intramural contests, ensuring seamless pre-game and post-game operations.
Leveraged excellent communication skills to correspond with supervisors and associates, participating in meetings and training events to ensure efficient coordination of events.
Provided exceptional customer service by creating a friendly and welcoming environment for participants, while maintaining a high level of professionalism as a referee for various sports activities.
Efficiently managed staff information databases, ensuring accuracy and compliance with company policies and industry regulations.
Proactively monitored and addressed the needs of high-profile clients, including state officials and foreign delegations, resulting in positive feedback and repeat business.
Maintained a high standard of personal appearance and grooming, as well as professional conduct, contributing to a positive and welcoming atmosphere for staff and guests.
Administered and maintained staff database system for accurate record-keeping and streamlined operations.
Coordinated employee benefits, medical insurance, vacation, and flight bookings.
Oversaw attendance tracking and staff welfare initiatives.
Safeguarded confidential staff information with secure document storage and data privacy measures.
Prepared and distributed official correspondence for effective communication and professional standards.