- Malolos, Philippines
- June 25, 2021
Hotel Associate, enthusiastic and eager to contribute to team success through hard work, attention to details and excellent organizational skills. Clear understanding of standard operating procedures in the company. Motivated to learn, grow, and excel in hospitality industry.
Completed schedules, shift reports and other business documentation.
Trained and mentored all new personnel to maximize quality of service and performance.
Performed multi-tasking work; room cleaning, laundry attendant, public area attendant, guest request runner, and department coordinator.
Provided guest assistance, including recommendations for tourist attractions.
Answered guest inquiries and provided information regarding hotel services and amenities.
Engaged with guests on room requirements and amenities to promote overall satisfaction.