- DOHA, Qatar
- January 22, 2023
Must follow all the telephone etiquette.
* Answer telephone calls provides well-mannered reply to all telephone callers in a professional manner.
*Must remain polite, cautious, and decent while talking over telephone and maintain smile all through.
what will reflect on your voice.
*Provide through and accurate information about different services. Amenities or features that the hotel.
*Must listen to all guest complaint. Properly and professionally handle.
*Properly perform all daily functions instructed by supervisor and written on hotel’s SOP.
*Must be familiarizing in the hotel directory.
* Ensured high guests’ satisfaction through greeting customers and assisting with questions.
Ensured high guests’ satisfaction through greeting customers and assisting with questions.
Provided fast and courteous service to guests.
Prepared and served beverages and expedited food orders .
Greeted and escorted guests to tables and provided menus.
Punching orders using POS (POINTS OF SALES).
Made sure the environment was a clean and friendly place so that guests would want to come back .
Explain various dishes on the menu to costumers and make menu recommendations if desired.
Provide excellent and good service.
Report to the department head or the manager on duty.
Prepare tables by setting up linens, silverware and glasses.
Preparing buffet set up for the operation.
Handling payment through Credit card and Cash Payment.
Handling closing report and checks for the daily report shifts.