Gbenga Akinsanya

  • Lagos, Nigeria
  • August 22, 2021

8+ years experience in customer relationship and Store management. Adept at marketing automation and Salesforce automation. Proven track record of reversing customer pain points, especially during checkout. Team-player and an enthusiastic go-getter. Outgoing individual with a pleasant personality.

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Bachelor’s degree @ National Open University of Nigeria
Sep 2013 — Nov 2016
Graduated from National open university of Nigeria with Bachelors degree in Computer science.


Store General Manager @ ColdStone creamery
Oct 2013 — Current
Basically monitoring day to day activities in the store: Managing the efficient running of shifts and all operations related to the store through ensuring total compliance to Quality Control measures.
Ensuring crew members’ adherence to proper business situation by guaranteeing Food Safety, (delivering the ultimate ice cream experience), upselling orders and maximizing guests spends where possible.
Ensuring daily sales targets are met and a fair distribution of tasks and effective communication amongst all staff members.
Administering required mails, reports and all necessary paper works and ensuring control on Labor and Food costs.

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