FRELIN BACHOCO

-welcome and greet guests
-answer and direct incoming calls
-inform guests of hotel rates and services
-make and confirm reservations for guests
-ensure proper room allocation
-register and check guests in
-confirm relevant guest information
-verify guest's payment method
-verify and imprint credit cards for authorization
-issue room keys and direct guests to their rooms
-maintain clear and accurate records of guest room bookings
-compute all guest billings, accurately post charges to guest rooms and house accounts
-receive and transmit messages for guests
-retrieve mail, packages and documents such as faxes for guests
-listen and respond to guest queries and requests both in-person and by phone
-provide accurate information about local attractions and services
-liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
-complete and maintain any incident reports, daily activity reports or other reports requested by management
-close guest accounts and check guests out
-review accounts and charges with guests during the check-out process
-process accurate payment of guest accounts
-inform housekeeping when rooms have been vacated and are ready for cleaning
-monitor visitors to the hotel
-enforce rules and policies of the hotel
-maintain a neat and orderly front desk and reception area

-Provide administrative support to accountants.
-Clerical task such as typing, making phone call, handling emails, and basic bookkeeping
-Maintaining the records of invoices, monitoring system up to date payment and transactions.
-Receive payment by cash and cheque.

-Assisting with day to day operations of the HR functions and duties
-Providing clerical and administrative support to Human Resources executives
-Compiling and update employee records (hard and soft copies)
-Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
-Coordinate HR projects (meetings, training, surveys etc)
-Deal with employee requests regarding human resources issues, rules, and regulations
-Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
-Communicate with public services when necessary
-Properly handle complaints and grievance procedures