Bandenawaz Patel

IT Support
  • AL Khafji, Saudi Arabia
  • January 17, 2023


Bandenawaz. A. Patel               

AL Khafji, Saudi Arabia,,

Cell no: 0500468957, 0595242214

Educational Qualification:

BSc in computer science from Karnataka University Dharwad in 2003,

(MBA & PGDC) in 2019 Distance Education.


Polycom, CCNA, MCP, (Courses attended VMware ESXi, Palo Alto, Fortinet)

Career Objective:

To utilize and blend my education and technical performance in the organization, to lead a team of competent people working on challenging projects. Also, utilize my skills and abilities in conjunction with my position in the industry towards professional growth while being resourceful, innovative, and flexible.






Duration: Aug 2021- to 31/12/2022.

Designation: System Admin / Network Support.

Monitoring and Administration Systems, Configuration of Routers, Configuration of Switches, troubleshooting networking issues  Installing, administering, supporting, and maintaining server hardware, peripherals, software, and operating systems, develop scopes, implementing and coordinating systems, policies, and procedures, working closely with the project meets business needs, and develop and maintain a detailed project plan., Documentation and analysis of current and future processes/systems, supporting I.T.-related projects, and defining requirements.



(John Hopkins Saudi Aramco Hospital)

Duration: Aug 2020- to Sep 2021.

Designation: Network Support Technician.

Working as Network Support Technician, Handling All Trouble tickets, new installation of WIFI devices and UPS installations in all the Data communications rooms in all the areas, requirements for network equipment, supporting networking, and upgrading installation in the Data Center of Aramco in CDC facility.


Working Through HAKA (SMP Employee)

Duration: November 2015 - to May 2020.

Designation: IT Engineering Technician

Assigned as an IT Support & Construction site superintendent to MGSE PH2 / CDPD Divisions, project construction and pre-commissioning in the areas of, All the IT-related issues handling all the division users there day to day activities related to IT share folder access. Creation of login ID in AD, password resets, and access for VPN, data transfer, backups in personal drives, installation of all new remote sites, managing construction activities and work packages related to Telecommunications. Focus on Structural cabling Systems (SCS), Fiber Optic Cable Installation in addition to the field of E&I construction, and pre-commissioning in various areas. Exposure to major E&I facilities: In Plant Paging System (IPPS), Telephone & Hotline System and other Telecoms systems, tetra radio system. Work with Project Inspection (PID) to manage inspection requests and rectification work by contractors to ensure compliance with requirements and standards


Working Through (Gecat Ltd) Aramco Contracting Company

Duration: November 2009 to Sep 2015.

Designation: Workstation & Video Conference Support

Description: Working Under Dhahran & Remote locations Video Conference Support Group, Handling All Trouble Tickets & Installation of New Video Conferencing Equipment, handling Monthly PM Checks of Video Conferencing Equipment in the Dhahran Area, coordination with customers relatedly to the VCI session working with their quires by telephonic support are written emails support for the Videos Conference customers all over Kingdom-wide, attending the Video Conference sessions & Telepresence sessions & IT workstation Support, Handled Remedy Trouble Tickets of, Installation of various applications


Trimax IT Infrastructure & Services Ltd. (Mumbai, INDIA)

Duration:  Oct 2008 till Oct 2009

Designation: Facility Management Engineer

Description: Worked with Client-side Supreme Industries Limited, performing and Maintenance of computers, Installation, and troubleshooting of applications system using VNC Remote Client Software tool, Communication with user & update the system as per the requirement, installing MS Windows Office outlook   Handling all the user PC related problem, installing of new Windows Servers 2003 Standard Server,  domain controller, DNS Server, Managing mail server (Net core), Managing Windows XP Professional operating Systems around   200 Client’s Computers, Handling Trend Micro.


Ad Stock Systems Pvt. Ltd. (Bangalore, INDIA)

Duration:  April 2008 till Sep 2008

Designation: Desktop Support Engineer

Description: Worked with Client Side (Karnataka Health Promotion Trust) Under Belinda Gates Funded for Research Program on Health-Related, Performing Daily Basis Help the Doctors and users advise how to back their daily work-related data outlook, Express and installing of MS Windows 98, XP, and various applications and troubleshoot applications system using Net meeting. Communication with user Telephone, 2003 server with Work Group, 150 laptops, and 70 desktop computers.






Working through (Al-Hajry Overseas) Aramco Contracting Company

Duration: From, Dec 2005 till Jan 2008

Designation: Tanajib Workstation Support (Field Support Engineer)

Description: Worked Under Tanajib IT workstation Support Group, Handled Remedy Trouble Tickets, Installation of various applications MS Office 2003 installed of new Printer and New Scanner and troubleshooting these Devices using SMS Server   Reimaging the system by using Ghost Cds ITC6A, ITC6B, and ITC6C. Configure & troubleshoot end-user systems using Remote Desktop, Communication with Users & update the system as per requirement, support Sites, Offshore, and Onshore Plants Rigs and Barges boats Etc.




Duration: April 2004 till October 2005

Designation: Customer Support Engineer

Description: I was involved in the day-to-day maintenance of customers’ computers, assembling computers and installing new printers, Systems Configuring, Windows 2000 Server operating system, troubleshooting all Kind of computer peripherals Component Level, Visiting the customer’s site as per their request Sukumar’s industries, Transportation Companies, AMC in Small Scale industries, corporate companies, Mahindra and Mahindra Company and World Disney in Mumbai.


Passport Details


Place of Issue: Riyadh

Date of Issued: 8-12-2013

Date of Expiry: 07-12-2023

Passport Number: L3829202


Personal details:


Name: Bandenawaz. A. Patel

Date of birth: 25-05-1980

Nationality: Indian

Marital status: Married

Languages are known: English, Kannada, Hindi, Marathi, Urdu, and a little Arabic.

Permanent Address: Railway Station near Hanuman Temple Tajuddin Colony Bijapur.

Permanent number: Brother Mobile in India 00919448907403












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