Airose Ayate

Duties and Responsibilities as a Operations Supervisor
¥ Helping the team understand performance targets and goals
¥ Scheduling work hours and shifts
¥ Sharing company updates and new objectives with team members
¥ Identifying and resolving workplace problems, including tardiness or absenteeism
¥ Ensure employees adhere to company policies and legal regulations

Duties and Responsibilities as a Document Controller
¥ Responsible for the timely and accurate and efficient preparation and management ofdocuments for the employees/staff as well as company and Chairman documents.
¥ Updating papers of each staff once their papers is process
¥ Ensuring the proper documents are created and signed, that all the data is accurate andthe documents are stored properly
¥ Overseeing and keeping up to date records of the files for the employees and company’s files

Duties and Responsibilities as a HR Officer
¥ Screening applicants to supply in the different clients (manpower)
¥ Assisting in performance management processes
¥ Maintaining employee records (timekeeping)
¥ Monthly report for employee’s attendance
¥ Being actively involved in recruitment of manpower
¥ Managing the employees in the accommodation and giving them instructions and settingrules for them to be guided
¥ Taking queries and problems from employee’s side and extending these to the Manager
in order for us to take actions and solve the employee’s problems. Problem-solving anddecision- making aptitude

¥ Drafting of memo circulars for the member companies (Manning Agencies)
¥ Handling petty cash voucher (allotted budget)
¥ Preparing materials needed for meetings/forums
¥ For the Annual events I’m the one who do the phone brigade (follow up) to the member companies and preparing needed materials (Fun Run, Golf Tournament and Badminton Tournament Annual Events)
¥ Processing Liberian and Marshall Island’s application
¥ Assisting for the preparations for the board meeting (handouts and also for serving thefoods for the Board of Directors)
¥ Assisting for the annual events of the Association like Golf Tournament (for the
executives) Badminton Tournament (maritime agencies employees) and Fun Run (for the seafarers), we arrange the event from beginning (preparing and distributing the shirts and arranging the foods) up to the last the awarding ceremony.

¥ Guiding the customers to the item that they needed
¥ Answering customer inquiries
¥ Passing them on to the appropriate department
¥ Giving information and helping to solve customer problems
¥ Provide assistance to customer services personnel
¥ Ensure of dispatching and shipping of products