Front Desk Supervisor Jobs in Canada for Foreigners
Jobs Details:
- Jobs Role: Front Desk Supervisor Jobs in Canada for Foreigners
- Company: Shangri-La Toronto
- Location: 188 University Ave, Toronto, ON M5H 0A3, Canada
- No. of Vacancies: 10
- Industry: Hospitality & Hotel
- Salary: CAD 15 – CAD 25 Per Hour
- Country: Canada
Education
- No degree certificate or diploma
Experience
3 years to less than 5 years
Overview
Languages
English
Jobs Description:
Front Desk Supervisor Jobs at Shangri-La Toronto in Canada for Foreigners with Visa SponsorshipAre you an experienced hospitality professional seeking career growth and an opportunity to work in one of Canada’s premier luxury hotels? Look no further! Shangri-La Toronto is currently hiring Front Desk Supervisors, and we are excited to offer visa sponsorship for qualified applicants from abroad.As a Front Desk Supervisor, you will play a crucial role in delivering exceptional service and ensuring guest satisfaction. Your responsibilities will include overseeing the front desk operations, managing a team of talented front desk agents, and providing guidance and support to ensure smooth and efficient check-in/check-out processes.
Responsibilities:
- Supervise the daily operations of the front desk, including check-in/check-out procedures, concierge services, and guest inquiries
- Maintain a high level of professionalism and ensure adherence to hotel policies and procedures
- Train and develop front desk agents to deliver exceptional service standards
- Handle guest complaints or issues promptly and ensure resolution to there satisfaction
- Collaborate with other departments to ensure seamless coordination and communication
- Assist in managing room inventories, reservations, and upgrades
- Prepare reports on occupancy rates, revenue, and guest feedback for management review
- Maintain a positive work environment by fostering teamwork and employee engagement
Requirements:
- Prior experience as a Front Desk Supervisor or similar role in a luxury hotel setting
- Demonstrated ability to deliver exceptional customer service experiences
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills in English (additional languages considered an asset)
- Familiarity with hotel reservation systems and software
- Flexibility to work shifts, including weekends and holidays
- Valid work permit or eligibility for visa sponsorship in Canada
- A passion for the hospitality industry and a commitment to providing memorable guest experiences
At Shangri-La Toronto, we believe in investing in our employees’ growth and well-being. In addition to a competitive salary and benefits package, you will have access to training and development opportunities that will help you advance your career within the Shangri-La family. If you are seeking an exciting opportunity to joint a prestigious hotel brand in Canada and have the desire to contribute to an exceptional guest experience, we encourage you to apply for the Front Desk Supervisor position at Shangri-La Toronto. Take the first step towards an enriching career by submitting your application today!