Customer Care Jobs in UK with Visa Sponsorship

Job Overview:

McDonald’s Limited, a renowned leader in the global fast-food industry, is seeking engaging and empathetic Customer Care Representatives to joint our team in the UK. This position is open to both domestic and international candidates, with visa sponsorship available for eligible international applicants. As a Customer Care Representative, you will be crucial in providing exceptional service and support to our customers, ensuring there experiences with McDonald’s are positive and satisfying.

Job Details:

• Job tittle: Customer Care Jobs in UK with Visa Sponsorship
• Company: McDonald’s Limited
• Location: Tiverton EX16
• Vacancies: 2
• Salary: £10- £15 an hour
• Country: UK

Education

• No degree certificate or diploma

Experience

• 1 year or less than 5 years

Job Responsibilities:

1. Handle customer inquiries and complaints professionally and courteously, both in-person and through various communication channels like phone, email, and social media.
2. Provide detailed information about menu items, services, and promotions to customers.
3. Resolve customer issues efficiently, escalating complex cases to management as necessary.
4. Maintain a comprehensive understanding of McDonald’s policies, procedures, and values to provide accurate guidance and support.
5. Collect and report customer feedback to improve service quality and customer satisfaction.
6. Collaborate with the restaurant team to ensure a cohesive customer service experience.
7. Participate in training and development programs to enhance customer care skills.

Job Requirements:

• Previous experience in customer service or a related field is preferred.
• Strong communication skills and a customer-oriented approach.
• Ability to handle stressful situations with patience and professionalism.
• Good problem-solving skills and ability to think quickly.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Proficiency in English; additional language skills are a plus.
• Eligibility for a UK work visa.

Benefits:

1. Competitive salary and benefits package.
2. Visa sponsorship for international candidates meeting the eligibility criteria.
3. Opportunities for career growth and professional development within McDonald’s.
4. Working in a supportive and dynamic environment.
5. Training and development programs focused on customer service excellence.

How to Apply:

Interested candidates can apply through the McDonald’s Limited careers portal. Please ensure you meet the UK work visa eligibility requirements and include your experience and qualifications relevant to customer care in your application.

Conclusion:

Joining McDonald’s as a Customer Care Representative offers a unique opportunity to enhance your career in a customer-focused role within a global brand. We are dedicated to providing exceptional service to our customers and a supportive work environment for our employees.

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