Mortgage Advisor Jobs at CIBC Canada

Company: Canadian Imperial Bank of Commerce (CIBC)
Job Type: Full-Time, Permanent (Contract opportunities also available)
Location: Multiple locations across Canada (Toronto, Vancouver, Calgary, Montreal, Ottawa, and more)
Posted: July 4, 2026

Company Overview

Canadian Imperial Bank of Commerce (CIBC) is a leading North American financial institution with a history spanning more than 150 years. Headquartered in Toronto, Ontario, CIBC serves over 10 million personal banking, business, public sector, and institutional clients across Canada, the United States, and around the world. With approximately 44,000 employees, CIBC is committed to living its purpose: to help make your ambition a reality.

CIBC operates through four strategic business units: Canadian Personal and Business Banking, Canadian Commercial Banking and Wealth Management, U.S. Commercial Banking and Wealth Management, and Capital Markets. The bank has established itself as a trusted partner for Canadians seeking mortgage solutions, investment advice, and comprehensive financial planning services.

At CIBC, client relationships are at the centre of everything. The bank’s culture is built on common values of Trust, Teamwork, and Accountability. CIBC believes that the value of its organization lies in the quality of its people, and it strives to create an inclusive workplace where diverse perspectives drive innovation and better client relationships. Every day, CIBC employees work hard to build trusting and enduring relationships by putting clients at the center of all they do.

CIBC is recognized for its award-winning innovation, community investment, and commitment to employee development. The bank offers a dynamic and challenging environment with flexible work opportunities, including remote, on-site, and hybrid options. Whether you are just beginning your career or are an experienced professional ready for a change, CIBC provides the tools, mentorship, and support needed to help your career thrive.

Job Details

Job Title	Mortgage Advisor
Department	Canadian Personal and Business Banking – Mortgage Solutions
Employment Type	Full-Time, Permanent (12-month contract roles also available)
Experience Level	Entry-Level to Mid-Level
Education Required	High School Diploma or equivalent (Post-secondary preferred)
Licensing Required	LLQP (Life License Qualification Program) license or willingness to obtain with CIBC support
Work Model	In-branch, Mobile, or Hybrid (varies by role type)

Job Description

The Mortgage Advisor at CIBC plays a pivotal role in helping Canadians achieve one of life’s most significant milestones: owning a home. As a trusted mortgage professional, you will work directly with clients to understand their unique financial situations, assess their borrowing capacity, and recommend mortgage products that align with their home ownership goals and long-term financial health.

This role combines financial advisory expertise with strong relationship-building skills. You will guide clients through the entire mortgage application process, from initial consultation to final approval, ensuring a seamless and supportive experience. Whether working from a branch, meeting clients in their homes as a mobile mortgage specialist, or handling warm leads as a mortgage advice specialist, your focus will always be on delivering personalized solutions that put the client’s needs first.

CIBC offers multiple pathways within mortgage advisory, including in-branch Mortgage Advisors, Mobile Mortgage Specialists who meet clients at convenient locations, and Mortgage Advice Specialists who handle inbound and outbound calls. Each pathway offers unique opportunities to grow your career while making a meaningful difference in the lives of Canadian families.

Key Responsibilities

• Client Consultation: Meet with clients to understand their financial goals, home ownership dreams, and unique circumstances, providing personalized mortgage advice tailored to their needs.
• Mortgage Product Recommendation: Assess client financial profiles and recommend appropriate CIBC mortgage products, including fixed-rate mortgages, variable-rate mortgages, the CIBC Home Power Plan, and the CIBC Wealth Builder Mortgage.
• Application Processing: Guide clients through the mortgage application process, collecting required documentation, verifying income and employment details, and ensuring accurate completion of all paperwork.
• Financial Analysis: Evaluate client creditworthiness, debt service ratios, and overall financial health to determine suitable mortgage amounts and terms.
• Relationship Building: Develop and maintain long-term relationships with clients, real estate agents, home builders, lawyers, financial planners, and other referral sources to generate new business opportunities.
• Sales Target Achievement: Meet or exceed individual and team sales targets for mortgage originations, contributing to branch and regional business growth objectives.
• Market Education: Stay current on Canadian mortgage market trends, interest rate movements, regulatory changes, and CIBC product updates to provide informed advice to clients.
• Digital Platform Support: Educate clients on CIBC’s digital mortgage tools and online resources, enhancing their self-service capabilities and overall banking experience.
• Compliance & Risk Management: Adhere to all banking regulations, anti-money laundering (AML) policies, privacy requirements, and CIBC’s internal lending guidelines.
• Cross-Selling: Identify opportunities to introduce clients to other CIBC products and services, such as insurance, investments, and banking packages that complement their mortgage.
• Community Engagement: Represent CIBC positively in the community, participating in home-buying seminars, real estate events, and local networking activities.

Qualifications & Skills

Required Qualifications:

• High School Diploma or equivalent (GED); post-secondary education in Business, Finance, or a related field is preferred
• Proven experience in sales, customer service, business development, or financial services
• Strong understanding of mortgage products, lending criteria, and the Canadian housing market
• Excellent interpersonal and communication skills, with the ability to explain complex financial concepts in accessible language
• Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets
• Strong organizational skills and attention to detail, particularly in documentation and compliance
• Comfort with technology, including CRM systems, mortgage origination software, and Microsoft Office Suite
• Legal eligibility to work in Canada

Preferred Qualifications:

• Previous experience in mortgage lending, real estate, or banking
• Existing network of referral partners, including real estate agents and financial professionals
• Bilingualism (English/French) – highly valued for Quebec and bilingual markets
• Additional language skills (e.g., Mandarin, Cantonese, Punjabi, Arabic) – strong asset for serving diverse Canadian communities
• CMHC or Genworth certification

Key Skills:

• Financial Acumen: Solid understanding of mortgage calculations, amortization schedules, and interest rate structures
• Sales Excellence: Consultative selling approach focused on client needs rather than product pushing
• Negotiation Skills: Ability to structure competitive mortgage solutions while managing risk
• Relationship Management: Natural ability to build trust and maintain long-term client relationships
• Problem-Solving: Creative thinking to find solutions for clients with complex financial situations
• Time Management: Ability to manage multiple client files and deadlines simultaneously
• Adaptability: Comfortable working in a fast-paced, target-driven environment with evolving market conditions

Salary & Benefits

Comprehensive Benefits Package:

• Health & Wellness: Comprehensive medical, dental, and vision coverage; mental health support programs; employee assistance program (EAP)
• Retirement Savings: Competitive pension plan and retirement savings programs
• Tuition Reimbursement: Financial support for continuing education and professional development
• Paid Time Off: Generous vacation days, personal leave, and paid holidays
• Employee Share Purchase Plan: Build your savings by investing in CIBC shares with company matching contributions
• Banking Perks: Free or discounted bank accounts, drafts, fund transfers, borrowing, and investing services
• Employee Discount Program: Save on computers, clothing, travel, and a wide range of products and services
• Career Development: Internal and external training, mentorship programs, and clear pathways for advancement within CIBC
• Flexible Work: Remote, on-site, and hybrid work options available depending on the role
• Inclusive Workplace: A culture that welcomes diversity, removes barriers, and ensures every employee can excel
• Wellness Initiatives: Organized activities, useful tools, and professional advice to support work-life balance

Job Location

CIBC is hiring Mortgage Advisors in multiple cities and communities across Canada, including:

• Ontario: Toronto, Ottawa, Mississauga, Brampton, Hamilton, London, Kitchener-Waterloo, Markham, Vaughan
• British Columbia: Vancouver, Burnaby, Surrey, Victoria, Richmond, Kelowna
• Alberta: Calgary, Edmonton, Red Deer, Lethbridge
• Quebec: Montreal, Laval, Quebec City, Longueuil
• Manitoba: Winnipeg, Brandon
• Saskatchewan: Regina, Saskatoon
• Atlantic Canada: Halifax, Moncton, Fredericton, St. John’s, Charlottetown
• Territories: Whitehorse, Yellowknife

Specific branch assignments, mobile territories, or call centre locations will be discussed during the interview process based on candidate preference, language skills, licensing status, and business needs.

How to Apply

Ready to help Canadians achieve their home ownership ambitions? Follow these steps to apply for the Mortgage Advisor role at CIBC:

1. Visit CIBC Careers: Go to the official CIBC Careers Portal and search for “Mortgage Advisor” or “Mobile Mortgage Advisor.”
2. Create Your Profile: Register for an account and complete your candidate profile with your resume, cover letter, and details of any existing licenses or certifications.
3. Submit Application: Select your preferred location and role type (in-branch, mobile, or advice specialist) and submit your application online.
4. Online Assessment: Complete any required assessments, which may include situational judgment tests, sales scenario evaluations, and basic financial knowledge assessments.
5. Interview Process: If shortlisted, participate in one or more interviews (phone screening, video interview, or in-person meeting with branch leadership).
6. Background Verification: Successful candidates will undergo reference checks, credit checks, background verification, and licensing confirmation.
7. Offer & Onboarding: Receive your offer letter and begin CIBC’s comprehensive onboarding, training, and licensing support program.

Accommodation: CIBC is committed to an inclusive, equitable, and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Apply Now at CIBC Careers

CIBC is an equal-opportunity employer committed to building an inclusive work environment. We encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, visible minorities, women, veterans, newcomers to Canada, and members of the 2SLGBTQ+ community.

Summary

The Mortgage Advisor position at CIBC offers a compelling opportunity for motivated individuals passionate about helping Canadians achieve their home ownership dreams. With a competitive salary ranging from CAD $37,000 to $71,000 annually (plus commission opportunities for mobile and specialist roles), comprehensive benefits, and abundant pathways for career advancement, this role is ideal for both entry-level professionals and experienced financial services experts.

CIBC distinguishes itself as an employer through its 150-year legacy of trust, commitment to client relationships, and investment in employee growth. The bank provides extensive training, licensing support, mentorship, and flexible work arrangements designed to help Mortgage Advisors succeed from day one. Whether you prefer the structure of an in-branch role, the entrepreneurial freedom of a mobile specialist position, or the customer-focused environment of an advice centre, CIBC has a mortgage career pathway that fits your ambitions.

If you are driven by sales excellence, committed to delivering exceptional client experiences, and eager to grow your career with one of Canada’s most respected financial institutions, apply for the Mortgage Advisor role at CIBC today.

Frequently Asked Questions (FAQ)

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Disclaimer: Job details, salary ranges, licensing requirements, and benefits are based on publicly available information and may be subject to change. Please verify all details directly with CIBC before applying.
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