WILLIAM KIWALE
- ARUSHA, Tanzania, United Republic of
- February 29, 2024
Professional Banker for more than ten years involving in Business Development Process like selling Bank Products, develop marketing and Sales strategy, management, coordinate guide and monitor business activities, mentor and Coach the Staff team, monitor customer satisfaction and recommend approaches to better serve Customers.
The experience above and the knowledge I have given me the ability to build strong team, empower others in terms of Capacity building, ensuring adherence of policy and procedures, meet the organizational Objectives by bringing more business (revenue) and much Improvement on Customer relationship management but also give me the ability to work in any condition, hardship environment that needs quick delivery and Ensure Business sustainability.
Experience
• Managing Seven (7) Staff, reach my Deposits, account opening and Asset target.
• Prepare annual marketing plans and strategies for liability generation to enable business officers achieve targeted growth objectives.
• Develop and obtain approval for annual marketing plans and strategies foe designated product ranges to enable achievement of targeted growth and profit objectives.
• Monitor and control business office income and expenditure to ensure profitability.
• Recommend the creation of risk assets to increase business office profitability.
• Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue
• Evaluate market research and competitor analyses in order to formulate marketing plans and strategies.
• Monitor and assign targets to business officers to ensure effective focus on target achievement.
• Maintain and acquire customer relationships to improve deposit liability growth and mix.
• Provide strategic direction and operational support to employees
• Defining and implementing the delivery of marketing strategies and targets.
• Coaching and motivating employees to effectively execute their day-to-day tasks to meet corporate targets and delivery objectives.
• Effectively communicating to employees the corporate policies, objectives and targets of the bank.
• Assuming overall accountability for branch expenditure on products and services, such as the administration of consumer lending, current account transactions, overdrafts, credit cards and personal loans.
• Facilitating, establishing and maintaining effective relationships with new and existing customers.
• Visiting business customers and attending meetings
• Representing the bank within the wider community.