RAYAPPAN Yesuratchagar
- Chinnasalem, India
- January 5, 2024
I have been working in logistics and workshop as a production coordinator and mechanical supervisor since 2011 and 2022.
Communication , problem solving, creativity, decision making, Result oriented, organisar helping mentality, learning new skills.
Automotive sector :Maintenance and repair works, troubleshooting rectify the problem. Finding fault code. Service advisor, warranty claim and servicing planing and maintenance repair .
Education
Project work done and course completed.
Three years project work done.
Course completed.
Experience
1) Taking reservation from the guest and Travel Agency.
2) Explaining the features of the residence suites and Bar.
3) Handling guest complaints.
4) Checking the rooms physically and getting the faults rectified immediately.
5) Take guest feedbacks about their stay in the hotel.
6) Supervise in the Butler Service, which includes taking food orders, serving food in the lounge, giving courtesy calls to the guests for HAPPY HOURS in the lounge.
7) Handling guest check ins & outs
8) Lead the department with other assistant managers after Front Office Manager not replaced.
9) Oversaw the hotel as a night manager for two weeks at a time on a rotating schedule.
10) Participated in the training, hiring, and documenting of all departmental staff.
11). Created positive experiences by engaging and welcoming guests as they enter and pass through the lobby.
12). Planned and moderated monthly department meeting and received positive feedback from peers.
I have worked as a Workshop production coordinator, supervisor and maintenance team for Heavy trucks and Excavator in Chuan Lim Construction at Singapore from 20th July 2017 to 15th December 2022.
KEY RESPONSIBILITIES:
1) Collect report from the customer and handling phone calls.
2) Pleasing the Customers and explaining estimate time to control room and External
customer
3) legal service advisor
4) Maintaining weekly and monthly activity Reports and Records
5) Schedule for Vehicle Servicing / maintenance repair
6) Renew Road tax and COE (LTA and SAT inspection).
7) conducting safety and tool box meeting
8) Order spare parts and handling DO and PO
9) Checking GPS and take report and maintenance everyday status of the vehicle.
10) Use tech tool for Volvo Scania and Fuso Trucks – Troubleshooting find out fault code and
Feed back to mechanic and assign the jobs
11) Reporting to GM and Workshop Manager day today activities and Major Repair Vehicles / parts issue Machineries Parts ETA and ETC.
Specialist : @ Vehicle servicing and maintenance repair & Minor repair wok
@ TroubleTroubleshooting , fault code rectify and programming
@ QC check.
@ Contact Vendor for claim warranty and Insurance.
I have worked as a inventory cleark store stock control in Chuan Lim Construction at Singapore from 28th July,2014 to 19th June 2017
I have worked as a Office Admin asst and data entry Logistics and workshop dept in Chuan Lim Construction at Singapore from 28th July,2011 to 19th July 2014
worked as a Front office association Hill county holiday Inn at Kodaikanal T.N. India India from 10th July 2006 to 12th May 2010
1) Keep front desk clean, tidy and supplied with all the necessary supplies
2) Greet, communicate with and welcome guests and Keep the office in order
3) Answer all the customers' questions and address their complaints
4) Answer all incoming calls and redirect them or keep messages
5) Receive letters, packages and send them to appropriate destination
6) Prepare and manage outgoing mail
7) Check, sort and forward emails
8) Monitor office supplies and Place supply orders when necessary
9) Monitor and update records and files
10) Monitor and log office expenses and costs