Okechukwu Akoma

A dedicated customer service executive with passion on excellent service delivery.
  • Aba, Nigeria
  • March 7, 2021
E-mail
okey4don@gmail.com
Phone Number
+2347035157529

Education

HND @ Federal Polytechnic Nekede
Oct 2009 — Nov 2012

Hnd upper credit in mechanical engineering

Experience

Customer service officer @ Access bank plc
Dec 2013 — Current

1. Open new accounts
2. Maintain existing account.
3. Log all customer complaint on crm portal and provide feedbacks.
4. Review work done weekly to ascertain correctness.
5. Assist onboard customers on mobile app, ussd and online.

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