amine abbour

Training at Al Arabia Center : Tourism and Managment

DUT ( Diplom University of Technologie ) Information system engeneering
Department

Faculty of sciences ( mathematical sciences / physical sciences ).

Baccalaureate experimental sciences. ( High School Level )

Foreign Currency-FCY Cashier , Acting In-Charge
• Selling and buying of foreign currencies from walk in customers on a regular basis and from other Exchange Houses or Financial Institutions whenever he situation demands.
• Monitor daily ongoing market currency rate and decide the buying and selling rate for each currency to attract newcustomers/ retain existing customers ensuring maximum profitability for the company safeguarding customer service intact.
• Respect AML rules, policy and procedures of the company whenever applicable.
• Support record keeping staff by providing all supporting documents and bills for each transaction.
• Attend telephone calls and provide adequate and necessary information whenever required to Head Office, Administration Office or various departments of the company.
• Remittance to all countries of the world and knowledge of all what we need for any country
• Taking care of the customers’ needs while following company procedures.
• Creating long-term relationship with regular customers.

• Assisting customers with choices by providing them with information about the products
• Responding quickly to customer requests
• Serving multiple clients in a short period of time
• Occasionally opening and closing the shop
• Participating in physical inventory counts
• Presenting the store in a professional and positive manner.
• Using suggestive selling technique to increase sales.
• Receiving store deliveries