EHAB TAHSIN ALI

CUSTOMERS SERVICE REPRESENTATIVE
  • RAMADI, Iraq
  • February 8, 2021

Financial and cash experience in the private banking sector as a cash teller and treasurer, plus customer service, interpreting, and translating experience obtained by dealing with foreign and local customers.

In general, I have twelve   ( 12 )   years of administrative experience both in ( Banking, NGOs, linguistic support, secretary and cash – related positions ), which was mostly in the banking sector that gave me the ability to manage wide range of situations,  the resiliency to solve the problems and dealing with diverse cultural and regional backgrounds (  Ramadi,  Erbil, Baghdad  ).

In the period that I served in  ( bank of Baghdad, Erbil and  Iraqi Islamic bank, Ramadi   ) I could deal with multiple administrative duties and customers in a way that increased finished tasks by 40 %, I could minimize the error margin in the process of data entry of customers software data to 0.01 %.

I understand the vital and important role that your organization plays and that’s why I will be so glad to be a part of your team, I truly appreciate the time that you spent reading both my resume and this letter and  I  look forward to the next step and meet you in person.

 

Sincerely

 

EHAB  TAHSIN  ALI

E-mail
ehabtahsin2000@gmail.com

Education

BACHELOR DEGREE IN RUSSIAN LANGUAGE AND DIPLOMA IN ENGLISH @ BAGHDAD UNIVERSITY
Nov 2000 — Jun 2004

Experience

CUSTOMERS SERVICE REPRESENTATIVE @ IRAQI ISLAMIC BANK
Jan 2019 — Nov 2020

In the (Iraqi Islamic Bank, Ramadi branch) as customers service representative beside other duties as (contact-man with the anti-money laundry department in the bank and compliance monitor) in the branch .

BANK TELLER @ BANK OF BAGHDAD
Jan 2011 — Dec 2018

In the ( bank of Baghdad,) as a ( bank teller ) , besides another secondary administrative duties such as backing daily work files , operating and shutting down the main computer and server of the branch , replenish the ATM machines inside and outside the branch , dealing and communicating with the foreign costumers ,companies and NGOs representatives , going to another branches to bring or deliver cash-replenishments .

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