Youssef BELKADI

01/12/2017–31/07/2019
F&B Manager (Villa Nova Restaurant)
05/09/2015–31/08/2016
Waiter and F&B (ALWAHDA MILLENIUM)
24/11/2014–01/06/2015
Customer service agent (AUH AIRPORT)
05/09/2013–31/08/2014
Cabin crew (RYANAIR)

Work Conditions and Physical Capabilities
• Work Under pressure
• Address customers' complaints or concerns
• Negotiate with clients for catering or use of facilities
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Determine type of services to be offered and implement operational procedures.
• Plan, organize, direct, control and evaluate daily operations
• Prepare and submit reports
• Maintain records of stock, repairs, sales and wastage